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skdyer
Join Date 04/2009
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Windows 7 Compatibility

October 22, 2009 9:49:47 AM from GalCiv II ForumsGalCiv II Forums

Is GalCiv II ultimate edition fully compatible with Windows 7?  I am just hesitant to pull the trigger on upgrading until I know for sure my favorite games will work on Win 7.

Thanks.

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skdyer
GalenEvil
Join Date 01/2007
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Reply #1 October 23, 2009 3:04:24 PM
from GalCiv II ForumsGalCiv II Forums

I have Windows 7 Ultimate RC build 7100 and GalCiv II DL and DA both work, but it says my DX Accelerator is having problems.  It runs still though so if you can find a fix for the DX problem (may just be with the RC have not upgraded to the OEM version yet) then it would likely be a very fun experience

 

GalenEvil

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nekcmo
Join Date 10/2009
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Reply #2 October 27, 2009 11:40:41 AM
from GalCiv II ForumsGalCiv II Forums

I just got this game a couple days ago, and am having problems with it and Windows 7.  I can't get it to update the game using Impulse.  I'll click on the icon for Impulse and it does nothing.  I then set it to run in Windows XP SP3 or SP2 mode and it says it's trying to run as administrator.  I choose both, let it, or restart it without administrator and nothing happens.

Game is also crashing when I start a new game.  I'll pick all my settings, then when it's calculating the galaxy it crashes to desktop.  Only runs when I choose certain settings or races.

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richard mills
Join Date 05/2002
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Reply #3 October 27, 2009 12:12:18 PM
from Stardock ForumsStardock Forums

I can't get Dark avatar or Twilight to work in windows 7

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kryo
Join Date 05/2003
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Reply #4 October 27, 2009 5:31:05 PM
from GalCiv II ForumsGalCiv II Forums

Game is also crashing when I start a new game. I'll pick all my settings, then when it's calculating the galaxy it crashes to desktop. Only runs when I choose certain settings or races.

I can't get Dark avatar or Twilight to work in windows 7

Please post your debug.err files. It's probably a common issue unrelated to 7.

 

I have Windows 7 Ultimate RC build 7100 and GalCiv II DL and DA both work, but it says my DX Accelerator is having problems.  It runs still though so if you can find a fix for the DX problem (may just be with the RC have not upgraded to the OEM version yet)

Yes, that was a bug in Win7 RC. It's fixed on Microsoft's end and has been for a while.

 

I can't get it to update the game using Impulse.  I'll click on the icon for Impulse and it does nothing.

Are you trying to run Impulse directly or via the game launcher? Also, if you did an upgrade install from Vista, you may need to reinstall Impulse after doing so. If you contact support@stardock.com about this or any further Impulse issue they'll be able to help.

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nekcmo
Join Date 10/2009
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Reply #5 October 28, 2009 2:34:14 AM
from GalCiv II ForumsGalCiv II Forums

Quoting kryo,
reply 4

I can't get it to update the game using Impulse.  I'll click on the icon for Impulse and it does nothing.


Are you trying to run Impulse directly or via the game launcher? Also, if you did an upgrade install from Vista, you may need to reinstall Impulse after doing so. If you contact support@stardock.com about this or any further Impulse issue they'll be able to help.

Both, clicked on the desktop icon of Impulse and tried to update from the game launcher.  I formated the drive and intalled Windows 7 and GalCiv2.  So, they are both fresh installs.

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Klaitu
Join Date 10/2006
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Reply #6 November 1, 2009 4:21:56 PM
from Stardock ForumsStardock Forums

I am having the same problem witn Windows 7 64 and DA/ToA. It can't recognize Directx, then tries to run and crashes out to desktop.

I would post a debug.err, but no such file exists on my hard drive. Every other game I own works perfectly fine.

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Hwy101
Join Date 12/2006
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Reply #7 November 30, 2009 2:15:08 AM
from Stardock ForumsStardock Forums

I am running on Windows 7 (Home Premium) - I have had the game quit on me twice (once GalCivII & GalCivII-Ultimate) - Ubisoft want a couple files, one the DirectX Out Put; but I am in a quadry: the DirectX is up to 11; but, when you go to the DirectX page, it talks of 9.0c for Gamers!

Which DirectX should I have & be using, DirectX11 or 9.0c? Thanks

Plus, I'd like to Turn-OFF the Background -tried turn down the instensity; but that did not do it. Anything new to try?

Thanks Everyone - I and the Grand-kids have lots of Fun playing what we can when they come over -gives them another reason to come over.

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Larsenex
Join Date 04/2009
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Reply #8 December 8, 2009 6:42:29 PM
from GalCiv II ForumsGalCiv II Forums

I am going to switch to Win 7 Pro (64 bit) and would like to know if I will have any issues? Also is DX 10 backwards compatible? If I go from DX9c to DX10 will I still be able to play Gal Civ2 UE?

 

Thanks

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Donnerjack2112
Join Date 04/2009
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Reply #9 January 1, 2010 2:57:02 PM
from GalCiv II ForumsGalCiv II Forums

I have Windows Home Premium installed and have problems with GalCiv2Ult., as well as Droplitz. GalCiv2 is more important, so will bring Droplitz up later if I can't get it to go at all.

I have uninstalled and reinstalled impulsenow/impulse, completely deleted and reinstalled GalCiv2-Ultimate, but after I get the small game start screen/menu select (play - edit - update - etc.) and select to play, it blinks a few times, screen goes black and then I get a message saying it is not working and windows is looking for a solution. after a minute or so, the searching popup comes back with a message that there is a problem and no solution. I'll be notified if one is found.

None so far.

Please help. I have a Intel Core2Duo 6300, 2GB RAM, Nvidia GT250 (completely updated as of yesterday), SoundBlaster X-Fi Extreme Gamer. not sure what other system specs might be helpful, but will gladly submit any requested

My thanks in advance for your assistance in getting me back up and running with this title.

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kryo
Join Date 05/2003
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Reply #10 January 1, 2010 4:52:53 PM
from GalCiv II ForumsGalCiv II Forums

Go to My Documents\My Games\GalCiv2 (or the DA/TA folders as appropriate), open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

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dog6880
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Reply #11 January 21, 2010 11:40:18 PM
from GalCiv II ForumsGalCiv II Forums

works fine with me on Win7 but i do get crashed to desktop on occation when i try to build ships from the civ manager, you know that thing with a list of all your colonies and their stats and current construction.

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Kheldarath
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Reply #12 February 15, 2010 11:00:45 PM
from GalCiv II ForumsGalCiv II Forums

Quoting kryo,
reply 10
Go to My Documents\My Games\GalCiv2 (or the DA/TA folders as appropriate), open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

 

OKAY

Serious problem with windows 7 home premium here

Okay went to the prefs.ini file in my galciv2 directories. I changed the prefs and The game simply won't start at all. it'll run the intro and then crash. Im running it as an administrator. DO i need to change its compatability to vista perhaps?

Running with a quad core processor and Nvidia 9800 Gt and 4 gb RAM heres the crash report :

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    GC2TwilightOfTheArnor.exe
  Application Version:    2.0.0.0
  Application Timestamp:    4a6886b3
  Fault Module Name:    GC2TwilightOfTheArnor.exe
  Fault Module Version:    2.0.0.0
  Fault Module Timestamp:    4a6886b3
  Exception Code:    c0000005
  Exception Offset:    0031d927
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    2057
  Additional Information 1:    a306
  Additional Information 2:    a306e558a6c77929bc3103390f12bb8d
  Additional Information 3:    6614
  Additional Information 4:    6614030b4cf8d1f402a16765ebe12251

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kryo
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Reply #13 February 16, 2010 12:40:41 AM
from GalCiv II ForumsGalCiv II Forums

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

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Kheldarath
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Reply #14 February 16, 2010 8:59:32 AM
from GalCiv II ForumsGalCiv II Forums

Quoting kryo,
reply 13
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

 

Okay heres the debug.err stuff you wanted Kryo- (wall of text crit incoming)

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 2/16/2010, 13:57:37
DirectX Version: DirectX 11
Machine Name: TRON-GAMMA
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.091207-1941)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/29/09 09:20:24 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz (4 CPUs), ~2.7GHz
Physical Memory: 4096MB RAM
Page File: 1052MB used, 6112MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_00000000&REV_A2
Display Memory: 2543 MB
Current Display Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9621
Driver Date: 1/12/2010 12:03:34
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383D6&REV_1000
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 23:51:47
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383D6&REV_1000
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 23:51:47
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1600 x 900, Windowed: 1, Multisample: 4
Debug Message:  Game Resolution: 1600 x 900
Debug Message:  Running in windowed mode.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9800 GT
Debug Message:  D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message:  Refresh rate: 0
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  Border size reported as 6 by 28
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now windowed.
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 27b277
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/*.xml
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Stardock\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Stardock\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Rusty\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done

 

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kryo
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Reply #15 February 16, 2010 10:31:06 AM
from GalCiv II ForumsGalCiv II Forums

Debug Message: No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/*.xml
Debug Message: No files found matching mask C:\Stardock\GalCiv2\DarkAvatar./Data/English/*.xml

Do you have the base game and DA both properly installed and updated?

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Kheldarath
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Reply #16 February 16, 2010 10:41:46 AM
from GalCiv II ForumsGalCiv II Forums

 

As far as i know yes. I have the galciv 2 gold version so it didn't install them seperatly, it installed the original game and dark avatar as one block. I installed twilight in the same directory as the gold edition.

 

Impulse does not however seem to register that i have galciv2, even when i point it to the directory with "detect game" It will however find dark avatar. But won't update it because it thinks gal civ 2 isn't installed. so no updates from impulse

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kryo
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Reply #17 February 16, 2010 11:14:47 AM
from GalCiv II ForumsGalCiv II Forums

If you have DL/DA registered then, just try reinstalling them straight from Impulse if you're able to do the download. If you're on a quota or otherwise can't, please contact support@stardock.com for help with getting Impulse to detect them without a reinstall.

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Reply #18 February 16, 2010 11:26:13 AM
from GalCiv II ForumsGalCiv II Forums

Quoting kryo,
reply 17
If you have DL/DA registered then, just try reinstalling them straight from Impulse if you're able to do the download. If you're on a quota or otherwise can't, please contact support@stardock.com for help with getting Impulse to detect them without a reinstall.

I reinstalled them through Impulse last night just before i posted on the forums, at that point it still wasn't working. I've tried again today and i am able to run dark avatar but only if i go to the home directory and use the application.

I dunno why impulse has such an issue with finding the games its a little frustrating. I managed to download the 2.01 update for dark avatar through it but then it said that it couldn't start the game.

Currently reinstalling twilight for the third time through impulse launcher.

thanks!

 

 

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gimmethepatches
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Reply #19 February 18, 2010 10:55:15 AM
from GalCiv II ForumsGalCiv II Forums

Very same problems I am having - I have also tried all the above with no success.  I have the ultimate edition (european), can play dread lords, but not DA or TA.  I am also very frustrated and disappointed, and would like to know when/if a fix for win 7 users will be released, because nothing else seems to work.

 

 

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gimmethepatches
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Reply #20 February 18, 2010 10:57:32 AM
from GalCiv II ForumsGalCiv II Forums

Kryo, are you a stardock tech?  If so, is there a patch for win 7 users in development (I sure hope)? 

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skdyer
kryo
Join Date 05/2003
+458 moderator
Reply #21 February 18, 2010 11:24:25 AM
from GalCiv II ForumsGalCiv II Forums

If you're having issues with it, please post your debug.err file(s) or contact support. The game works fine on Win7 here and for many others.

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skdyer
gimmethepatches
Join Date 02/2010
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Reply #22 February 18, 2010 12:06:05 PM
from GalCiv II ForumsGalCiv II Forums

Btw, again this is the ultimate edition (european), and it looks like the Impulse download has not been applied although it definitely downloaded and appeared to install.  However, when I run Impulse now, I get a message that "impulse running as administrator" advising this is not a good thing, and to restart impulse as non-administrator.  When trying this, it says impulse has quit working.

But here is my debug.err report, which I honestly can't make heads or tails of.  Thank you for trying to help.

 

Debug Message:  Version v1.52 last updated on: Mon Sep  8 14:39:01 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 2/18/2010, 10:07:51
DirectX Version: DirectX 11

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: AY748AA-ABA p6320y
BIOS: BIOS Date: 11/12/09 14:45:05 Ver: 5.13
Processor: AMD Phenom(tm) II X4 820 Processor (4 CPUs), ~2.8GHz
Physical Memory: 8192MB RAM
Page File: 1871MB used, 13997MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip Type: GeForce 9100
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A9E103C&REV_A2
Display Memory: 3821 MB
Current Display Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: HP 2009 Series Wide LCD Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9621
Driver Date: 1/11/2010 22:03:33
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip Type: GeForce 9100
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A9E103C&REV_A2
Display Memory: 3821 MB
Current Display Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: HP 2009 Series Wide LCD Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9621
Driver Date: 1/11/2010 22:03:33
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A9E&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5938
Driver Date: 9/15/2009 13:08:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A9E&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5938
Driver Date: 9/15/2009 13:08:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9100
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 29b94e
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  Device lost
Debug Message:  Clear data definitions.
Debug Message:  No files found matching mask C:\Users\RETURN\Documents\My Games\GalCiv2\ships\*.xml
Debug Message:  No files found matching mask C:\Users\RETURN\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  TitleWnd: Quit Button.
Debug Message:  Posting WM_CLOSE message.
Debug Message:  WM_CLOSE message received.
Debug Message:  GameUninitialize start
Debug Message:  Killing Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Clear data definitions.
Debug Message:  Killing Galaxy: Completed
Debug Message:  Shutting down sound system.
Debug Message:  Clearing sound and music handles.
Debug Message:  GameUninitialize end
Debug Message:  Destroying Window.
Debug Message:  Main Shell terminating normally

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skdyer
kryo
Join Date 05/2003
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Reply #23 February 18, 2010 1:38:28 PM
from GalCiv II ForumsGalCiv II Forums

That's a normal close from the base game--if you're having trouble with the expansions, you need to post their own debug files.

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skdyer
Mercury2Pluto
Join Date 12/2007
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Reply #24 March 20, 2010 10:38:57 AM
from Stardock ForumsStardock Forums

 

Flippin' heck this is hard to get working in Windows 7 Home 64. 

I tried the trick to reset the monitor resolution but doesn't make any difference for me - I can get as far as selecting races but when I try to start a game:  meltdown.

Any ideas?

 

 

 

Debug Message:  Version v1.53 last updated on: Tue Nov  4 11:55:35 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 3/20/2010, 14:27:24
DirectX Version: DirectX 11
Machine Name: SCAN
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: XFX79U
System Model: XFX nForce 790i Ultra 3-Way SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU           @ 2.66GHz (4 CPUs), ~3.0GHz
Physical Memory: 4096MB RAM
Page File: 2015MB used, 6171MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800 GTX
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GTX
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0191&SUBSYS_22501682&REV_A2
Display Memory: 2530 MB
Current Display Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9621
Driver Date: 1/12/2010 04:03:33
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY5
Card Name: NVIDIA GeForce 8800 GTX
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GTX
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0191&SUBSYS_22501682&REV_A2
Display Memory: 2530 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9621
Driver Date: 1/12/2010 04:03:33
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1373
Driver Date: 6/4/2009 01:49:08
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (HDMI) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10DE0175&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/14/2009 00:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1373
Driver Date: 6/4/2009 01:49:08
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10DE0175&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/14/2009 00:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Game Resolution: 1920 x 1200
Debug Message:  Running in windowed mode.
Debug Message:  HAL (hw vp): NVIDIA GeForce 8800 GTX
Debug Message:  D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message:  Refresh rate: 0
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  Border size reported as 6 by 28
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now windowed.
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  No string tables in ./Data//ToolTips.tips
Debug Message:  Timer Frequency is 0 2cb448
Debug Message:  No string tables in ./Data//*.str
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  * Collectors Edition *
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Clear data definitions.
Debug Message:  No files found matching mask C:\Users\Barnaby\Documents\My Games\GalCiv2\ships\*.xml
Debug Message:  No files found matching mask C:\Users\Barnaby\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message:  Danger Will Robinson, no Stars!!!!
Debug Message:  No files found matching mask ./Data//Tutorials/*.xml
Debug Message:  No files found matching mask ./Data//Campaigns/*.gc2Campaign
Debug Message:  No files found matching mask B:\Program Files (x86)\Stardock\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data//Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask B:\Program Files (x86)\Stardock\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Galaxy Size Set: 5 x 5
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Number of Unplaced Stars: 15.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 59
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Done
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Terran Alliance: Intellence -> 30
Debug Message:  Drengin Empire: Intellence -> 30
Debug Message:  Altarian Republic: Intellence -> 30
Debug Message:  Torian Confederation: Intellence -> 30
Debug Message:  Dominion of Korx: Intellence -> 30
Debug Message:  Drath Legion: Intellence -> 30
Debug Message:  Thalan Empire: Intellence -> 30
Debug Message:  Creating Civs... Done
Debug Message:  Updating ZOC.
Debug Message:  Updating ZOC.
Debug Message:  Galaxy Create... Done
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

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skdyer
kryo
Join Date 05/2003
+458 moderator
Reply #25 March 20, 2010 11:47:40 AM
from GalCiv II ForumsGalCiv II Forums

Debug Message: Danger Will Robinson, no Stars!!!!

Try this (or this one if you have 64-bit windows). Save the file and run it, agreeing to merge when prompted.

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