GreenReaper

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The video drivers are still somewhat crappy. I would expect driver updates in mid-January.

Tom Chick didn't and doesn't stand to gain anything from us for writing a review of Sword of the Stars. Therefore, he didn't do anything wrong, and so we have no reason to not work with him in the future.

Are you stating, as a Stardock employee with that kind of authority, that Tom Chick will not be employed in the future project he has referred to, or any others? Maybe he will, and maybe he won't - that's up to Brad. But if he does, his previous performance as a manual writer will be the reason, not any reviews he chooses to make of other games t

Better stop reading Penny Arcade . They took our money for ads, and then had the nerve to tell people when the game came out , and comment on the whole copy-protection situation . They even linked to Brad's own articles . They'd probably run our ads again, too - unrepentant! Oh, and I j

We now have not just 500 but 550 articles, thanks to the dedicated work of Thervold over the last week. He's also been updating various pages with more detailed information. Thanks, Thervold!

This is an odd concept, I know, but why not just try the custom maps and see what they're like? The game you get is the explanation. You could always run it with cheats on and then expose the map to see what it's like if you want.

The main executable didn't seem to synch right, so we re-staged it just to make sure they were all the correct versions. I would recommend that you update to be sure you have the right exe with all the fixes mentioned in Brad's post.

I'm sure those who played the game encountered bugs, or places where things didn't work quite as they might have expected. However, those issues did not materially impact their satisfaction with the game. Therefore, they were not problems for them. There are, undoubtedly, bugs in 1.3, though I believe we fixed those we know about. And there will be bugs in the expansion. Chances are, we may even know about some of those bugs before we release it. But we will release it anyway, because i

To my knowledge the problem they had was just in the first run where they didn't realize that the content serials were just for content. There was another problem where our own manufacturing partner mixed up the serial files and content serials were used for both content and the CD, but I believe that only affected our area of distribution (and it's one we've been fixing - I've handled a few cases on IRC myself). These things happen, but we know when they happen and can deal with them.

We are party to the original sale and responsible to the original customer. As far as we are concerned, they still own the game. The appropriate solution seems to be to go to the people you actually bought it from - the store - and complain that they sold you a game with a serial that came up as previously used and which you could not therefore use yourself. If they refuse to replace or refund your purchase, I would suggest that you ask them to give you that refusal in writing an

I am sorry, but we are finger pointing because Paradox are the ones who are paid to support you, through the direct revenue that they get from sales of the game. They get their slice in part because it is their job to deal with problems in their area of distribution. Paradox are the ones who have relationships with the stores there, and if anyone can investigate a problem with reusing boxes, then it is them. It is not in any way easy or prudent for us to talk to a store halfway across the world

As mentioned above, only selling online is the ideal approach, although I have to admit that it is not one we are likely to achieve in the short term. Speaking as a developer, not as a sales expert or support guy (which I'm not), I'd have thought our agreement would be more likely to be that they must not accept returns, because they could never guarantee that the software had not been used. Once a user has been sold a box with a serial in, that should be it. Either that or we wo

I agree that it is unfortunate. However, from our point of view, the net result is that two people end up having copies of the game, but we only get paid for one (or, since it is a retail copy of the game published by Paradox in Europe, a really tiny fraction of one which was probably eaten up by the time it took me to write this message). The ultimate solution is likely to be that we will simply avoid doing CD releases for as many games as possible and just sell them online. We are sel

I'm not sure what else I can suggest. Serials do not get linked with an email address until they are used. They can only be used when someone opens up the box, reads the serial number, and enters it into one of our online registration forms. If the serial is already registered, it means someone else has done the above before you. That person is the legal owner of the game's license. If Norway is as strict as you say on used merchandise, then it should not be a problem to go back to the

Just to note - the wiki is still here , and it's just 30 articles away from the magic 500 mark. Perhaps some of you guys can think of a few new topics for it to cover?

For those in this situation who have not already done so, please send your serial in an email to [email protected] so that it can be looked up. That is the only way to tell for sure whether or not a serial has been previously used to register a game. Please be aware that Fry's is perfectly happy to re-seal boxes that have been returned to them, and they have no way to tell whether or not the serial

Loan companies are sharks, and they have no reason to let you get out of their loan agreement. That's part of what you have to consider when you take out a loan: look at how long you'll be paying for it, and how much it ends up costing you. If you don't want to end up paying through the nose, I think you should save up until you can afford the ship to start with. Of course, if you really need the ship, you'll have to take it out anyway . . . but that's where they make their money. <br

Test post, please ignore...

Speaking as someone from Stardock, I can honestly say that we do care. Really! Truly! We just no longer seem to have the time to make great games and provide great forum interaction at the same time. We may have to choose one, and that is always going to be making great games. This is a bad excuse, and it's one I dislike having to use, but it's true. We cannot be everywhere at once, or solve every problem, even if the problem has been around for a while. You've already talked to Cari

This was answered here, post 8: https://forums.galciv2.com/?ForumID=162&AID=71741

Hmm. Couldn't you adjust the number of opponents that you start with, or fiddle with the starting conditions in such a way that it makes it harder or easier for you as well? I can't honestly say that I know many people who can handle cripping, so your "surely you can't be alone" may not be the case. If so, well done, try and get the attention of Frogboy and tell him what you're doing so he can beat it.

To confirm what others have said: Yes, we could sell the game cheaper ourselves, but it's a catch-22: if we do that, then fewer people buy it retail, and then the retail channel re-orders fewer boxes, and so even fewer people buy it at retail, and thus fewer people actually get to play the game because it's not available at stores and they either don't know about its availability online or don't want to buy online. And then next time none of the retail stores order GalCiv III because they think

I'll drop a note to Cari about this. We definitely don't want it running out of memory while saving!

Yes, see here . You probably need to make a shortcut to enable them.