Crash When clicking "Play Game"

Getting the following debug.err when clicking "play game" on the load up menu of ultimate version - updated via impulse

 

 

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009

Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 11/27/2010, 15:11:50
DirectX Version: DirectX 11
Machine Name: SIMON-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Languages: English (Regional Setting: English)
System Manufacturer: ASUSTEK COMPUTER INC
System Model: P5W DH Deluxe
BIOS: BIOS Date: 11/08/06 11:49:10 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs), ~2.4GHz
Physical Memory: 4096MB RAM
Page File: 2696MB used, 5492MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9800 GT 
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_040110B0&REV_A2
Display Memory: 2287 MB
Current Display Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.5896
Driver Date: 7/10/2010 04:38:00
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: NVIDIA GeForce 9800 GT 
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_040110B0&REV_A2
Display Memory: 2287 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.5896
Driver Date: 7/10/2010 04:38:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (2- High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_1043E601&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/14/2009 00:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_1043E601&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/14/2009 00:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9800 GT 
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 59
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 23d310
Debug Message:  No files found matching mask C:\Program Files (x86)\Kalypso\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Kalypso\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Simon\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.


3,624 views 5 replies
Reply #1 Top

You seem to be having the same issue as me, so I'll throw my debug log in to:

 

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 12/4/2010, 22:32:19
DirectX Version: DirectX 11
Machine Name: PETE-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 09/11/09 14:58:13 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Physical Memory: 4096MB RAM
Page File: 2434MB used, 5753MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6898)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_032E1043&REV_00
Display Memory: 2806 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1052
Driver Date: 10/27/2010 02:54:22
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Headset (Playback) (2- Creative HS-1200 Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_041E&PID_0401&REV_0101&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: CREATIVE
Driver Version: 6.01.7600.16385
Driver Date: 7/14/2009 00:06:32
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Speakers (ASUS Xonar DX Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82751043&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: cmudaxp.sys
Provider: ASUSTeK
Driver Version: 5.12.0001.0008
Driver Date: 10/19/2009 16:10:54
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1920 x 1080, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1920 x 1080
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 5800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 32d690
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\pete\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\pete\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\pete\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\pete\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\pete\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Star Frequency: 1  Max Num Stars: 131
Debug Message:  Planet Frequency: 4  Max Num Planets: 524
Debug Message:  Galaxy Size Set: 18 x 18
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Tight Clusters.
Debug Message:  Number of Unplaced Stars: 0.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Total planets placed: 65
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 300
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Ascension Crystals
Debug Message:  Creating Random Map... Done
Debug Message:  Distributing bonuses on planets...
Debug Message:  Creating Random Map... Asteroid Fields
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Thalan Empire: Intellence -> 50

 

 

It seems to be checking the user data folder for resources like movies for some wierd reason.

Reply #2 Top

Current Display Mode: 1680 x 1050 (32 bit) (59Hz)

Debug Message:  Game Resolution: 1024 x 768

Debug Message:  D3DERR_DEVICELOST

(Pelethar)

  I suggest you set your display mode to 1024 x 768 before you start the game.  I guess this is a Direct Draw error.  Setting my display mode before I start has been the solution for me with other PC games.

Reply #3 Top

excellent thank, though i did it differently by changing the prefs.ini file to be 1680x1050 and it worked

 

Reply #4 Top

I got a crash when I played as Yor or Drengin, but not as Thalan, when starting the game when it looked like it was about to show the map.  After playing around a bit, I was able to play as Yor, but only if I chose Thalan appearance.  I couldn't get the Drengin to work, though.  This was new as of 2.03; previous versions I had no trouble.

Reply #5 Top

Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Thalan Empire: Intellence -> 50

End of quote

 

One of your race files is corrupt--clear them out from the game's folder in My Documents/My Games and you should be able to get it going after that.