I'm currently getting a perfectly consistent crash upon trying to launch a game. I have already done the basics - making sure drivers are up to date, update DirectX, uninstall/reinstall, modify settings, etc., but nothing makes a difference, it always crashes at exactly the same spot every time. No matter what options are chosen, upon attempting to launch a new scenario, the loading screen will appear with a blank tip screen and then crash. Also of note, the Tutorial button is grayed out in the game's main menu and the Campaign menu is empty (don't remember if it was always like that). I had previously been able to run the game with no problems whatsoever, but I recently had occasion to reformat/reinstall Windows and this issue appeared after installing the game on the refreshed OS. The only thing I did differently this time as compared to the past when game actually worked was I did install it in a non-default location, D:\Games\Stardock Games\GalCiv2 but I don't see how that might make a difference in the game launching. I have installed SmartException and sent off the info it produced to Stardock support, but that was three days ago and I haven't even received so much as a receipt confirmation (is that normal?).
Debug.err contents:
Debug Message: Version v1.53 last updated on: Tue Nov 4 11:55:35 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/3/2010, 16:59:04
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MATRIX
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Languages: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D865PERC
BIOS: BIOS Date: 04/07/05 20:49:56 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 3070MB RAM
Page File: 276MB used, 4686MB available
Windows Dir: C:\WINDOWS
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7600 GS
Manufacturer: NVIDIA
Chip Type: GeForce 7600 GS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_02E1&SUBSYS_06401462&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Acer X223W (Digital)
Monitor Max Resolution: 1680,1050
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.5896
Driver Date: 7/9/2010 18:38:00
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_E0038086&REV_02
Manufacturer ID: 65535
Product ID: 65535
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.5240
Driver Date: 9/1/2004 12:18:40
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1680 x 1050
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 7600 GS
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: No string tables in ./Data//ToolTips.tips
Debug Message: Timer Frequency is 0 b25efe90
Debug Message: No string tables in ./Data//*.str
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask E:\cogadh's Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask E:\cogadh's Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Danger Will Robinson, no Stars!!!!
Debug Message: No files found matching mask ./Data//Tutorials/*.xml
Debug Message: No files found matching mask D:\Games\Stardock Games\GalCiv2\Mods\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask ./Data//Scenarios/*.GC2Scenario
Debug Message: No files found matching mask D:\Games\Stardock Games\GalCiv2\Mods\Data\Scenarios\*.gc2scenario
Debug Message: No files found matching mask ./Data//Campaigns/*.gc2Campaign
Debug Message: No files found matching mask D:\Games\Stardock Games\GalCiv2\Mods\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask ./Data//Scenarios/*.GC2Scenario
Debug Message: No files found matching mask D:\Games\Stardock Games\GalCiv2\Mods\Data\Scenarios\*.gc2scenario
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 4 x 4
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 7.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 42
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Arcean Empire: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled