my game dosent finish installing so i cant use my serial code

when i try to install my game it just stops at 39 % and when i try to use my serial code online it just says the serial number dosent exist i dont care wich one of theese problems you have answers for just that i can get my game up and working corectly

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when i try to use my serial code online it just says the serial number dosent exist

Where are you trying to register it (SDC, website?) and what *exactly* does the error message say?

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