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WKEWhiteKnight
WKEWhiteKnight
Join Date 07/2007
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How do I get v1.6???

August 1, 2007 12:32:45 PM from GalCiv II ForumsGalCiv II Forums
I just purchased GCII at my local store and installed it. Found out I have v1.5 and there is a v1.6 out, but I cannot figure out how to get the patch. I've had absolutely no success with Stardock Central as it doesn't recognize my serial number. I found a similar page on this Web site that says it also doesn't recognize my serial number, yet I am giving it a valid number on the back of my jewel case and it registered just fine. When I ask Stardock to send me an e-mail with my registration information in it I get the same number back, but still no luck. What am I doing wrong? How do I get the update?

Thanks!
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WKEWhiteKnight
kryo
Join Date 05/2003
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Reply #1 August 1, 2007 12:46:28 PM
from GalCiv II ForumsGalCiv II Forums
What exactly does SDC say when you try to register it there?
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WKEWhiteKnight
CaptainYar
Join Date 02/2007
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Reply #2 August 1, 2007 1:14:18 PM
from GalCiv II ForumsGalCiv II Forums
This may sound odd, but you may need to actually cut and paste the number that SDC gives you. Even if its the exact same number.
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WKEWhiteKnight
AlmostDecent
Join Date 07/2007
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Reply #3 August 1, 2007 4:50:58 PM
from GalCiv II ForumsGalCiv II Forums

What exactly does SDC say when you try to register it there?



Actually, I had the exact same problem, though reached it differently. I had a bootleg copy I was test driving; knew after my second game I was hooked, so bought it, and was unable to use the serial number I received in the e-mail. Or rather, the program accepted the serial number, but not Stardock Central. I e-mailed for help, and support sent me a password, much shorter in length, and bingo! I was in business.
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WKEWhiteKnight
WKEWhiteKnight
Join Date 07/2007
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Reply #4 August 1, 2007 6:43:15 PM
from GalCiv II ForumsGalCiv II Forums

What exactly does SDC say when you try to register it there?



Actually, I had the exact same problem, though reached it differently. I had a bootleg copy I was test driving; knew after my second game I was hooked, so bought it, and was unable to use the serial number I received in the e-mail. Or rather, the program accepted the serial number, but not Stardock Central. I e-mailed for help, and support sent me a password, much shorter in length, and bingo! I was in business.


I did have their Demo copy installed first and thought when I installed that it would install over the top of the old. It did not, so I uninstalled the demo and am still running the full version. The program has always accepted the number, but not Stardock Central. I have tried cut-and-paste the number from the e-mail they sent me and I get the same results.
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WKEWhiteKnight
WKEWhiteKnight
Join Date 07/2007
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Reply #5 August 1, 2007 9:35:08 PM
from GalCiv II ForumsGalCiv II Forums
What exactly does SDC say when you try to register it there?


It says, "The Serial Number you have entered is invalid. Please ensure the information you have entered matches exactly from your order email. Use the Lookup Serial Number button to resend your account information to the email address you ordered under."

I tried following the instructions, and I did a cut-and-paste from the e-mail it sent me. No go.   
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WKEWhiteKnight
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Reply #6 August 1, 2007 10:38:56 PM
from GalCiv II ForumsGalCiv II Forums

What exactly does SDC say when you try to register it there?


It says, "The Serial Number you have entered is invalid. Please ensure the information you have entered matches exactly from your order email. Use the Lookup Serial Number button to resend your account information to the email address you ordered under."

I tried following the instructions, and I did a cut-and-paste from the e-mail it sent me. No go.


I tried pasting the 30 (thirty) character-long serial too and had no luck, with or without dashes. The support e-mail instead gave me a PASSWORD (not a serial) that is 8 (eight) characters long and which SDC accepted without a hesitation.
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WKEWhiteKnight
kryo
Join Date 05/2003
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Reply #7 August 1, 2007 11:02:48 PM
from GalCiv II ForumsGalCiv II Forums
I tried following the instructions, and I did a cut-and-paste from the e-mail it sent me. No go.


Please do contact [email protected], in that case.
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