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RedfiveWanderer
RedfiveWanderer
Join Date 02/2006
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Buttons don't work on Title Screen

July 20, 2007 7:17:46 PM from GalCiv II ForumsGalCiv II Forums
I purchased GalCiv2 back at release and haven't played since last Spring. I decided to give it another go so I got everything to auto update from SDC but now when I start the game, none of the buttons are clickable. Everything looks fine, like I remember but I have to Ctrl, Alt, Del and manually shut the game down since nothing else is clickable.

The mouse cursor works fine.

Ideas?

Thanks
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RedfiveWanderer
kryo
Join Date 05/2003
+458 moderator
Reply #1 July 20, 2007 10:07:53 PM
from GalCiv II ForumsGalCiv II Forums
Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. If this is a DA report, you'll find the debug in C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar instead. This will give us some technical information that can help troubleshoot your problem.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Note: If running on Vista with DA 1.6b2 or later, the debug.err is now located in My Documents\My Games\GC2DarkAvatar.
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RedfiveWanderer
RedfiveWanderer
Join Date 02/2006
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Reply #2 July 20, 2007 11:51:09 PM
from GalCiv II ForumsGalCiv II Forums
Okay restarted, then alt-tabbed out and closed GalCiv.

Contents of the debug file follow:

Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/20/2007, 22:47:49
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: STELZER_DESKTOP
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System name
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Physical Memory: 1024MB RAM
Page File: 328MB used, 2130MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6800 Series GPU
Manufacturer: NVIDIA
Chip Type: GeForce 6800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F9&SUBSYS_21201682&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9371
Driver Date: 10/22/2006 12:22:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [A000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0442
Driver Date: 11/18/2003 21:13:54
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1600 x 1024
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): NVIDIA GeForce 6800 Series GPU
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 32
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Jeff and Sara\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Jeff and Sara\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
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RedfiveWanderer
Moosetek13
Join Date 03/2006
+48
Reply #3 July 21, 2007 3:53:58 AM
from GalCiv II ForumsGalCiv II Forums
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Debug Message: Game Resolution: 1600 x 1024


Never run the game at higher-than-desktop resolutions. It's just asking for trouble.

You will probably need to edit the Prefs.ini file to correct it, since you can't use the buttons to get to the Options screens.

It is located in the 'My Documents\My Games\GalCiv2' folder.

Open the file with Notepad and set these lines to read:

DisplayWidth=1280
DisplayHeight=1024
ColorDepth=32
Fullscreen=1
HardwareMouseCursor=1
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RedfiveWanderer
RedfiveWanderer
Join Date 02/2006
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Reply #4 July 21, 2007 12:33:09 PM
from GalCiv II ForumsGalCiv II Forums
I can't remember that last time I had a game that fought with native desktop resolution but that did the trick.

Thanks for taking the time to reply!
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