I'd be playing Galactic Civilizations 2 right now instead of posting this if the game didn't crash every 15 minutes and have bugs coming out its *ss. This is one of many reasons why PC gaming is on its death bed. If this is what passes for "quality" and "customer oriented" then it's no wonder PC games makes up a measly 15% of the gaming market now.
Next time, finish your game before shipping it to retail (or releasing it on the web for that matter.) And no, don't ask me to be patient and to wait for patches or to be helpful and post bug reports on your website. We are not your beta testers. We pay money for what is supposed to be your FINISHED PRODUCT, not so we can wait around for it to be finished or help you finish it.