[SOLVED] Gal Civ II Gold demo won't run.

I've certainly got a machine capable of running the demo. And this isn't a common problem - yet googling doesn't seem to throw up someone with the same issue. I tried a reinstall but no joy.

Basically I go to run the program and all I get is a large black square in the upper left of the screen....

Thanks for your help.

Locked Post

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

If you send in your debug.err to support@stardock.com, we'll take a look at it.

Successfully updated karma reason!

I'll do that, but I'll paste it here too. Thanks.

Debug Message: Version v1.50x3 GalCiv2 Gold Demo last updated on: Mon Mar 12 18:37:34 2007
Debug Message: Can't find TGN or GalCiv2 serial number.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 11/6/2008, 14:03:50
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: USER-209BDFD86F
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 476MB used, 2951MB available
Windows Dir: C:\WINDOWS

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_00000000&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1440 x 900 (32 bit) (59Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7813
Driver Date: 9/17/2008 08:55:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: SoundMAX HD Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1002
Manufacturer ID: 65535
Product ID: 65535
Driver Name: ADIHdAud.sys
Provider: AnalogDevices
Driver Version: 5.10.0001.6110
Driver Date: 1/16/2007 08:09:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start

Successfully updated karma reason!

Go to My Documents\My Games\GalCiv2 (exact folder under My Games may vary by version), open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

Successfully updated karma reason!