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David Holmes
David Holmes
Join Date 10/2001
0

Game crashes immediately

click on any button and game crashes just after loading

April 24, 2006 2:27:22 PM from GalCiv II ForumsGalCiv II Forums
Debug.

Debug Message: Version v1.1 BETA 4B last updated on: Thu Apr 20 15:53:54 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/24/2006, 20:07:04
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: COMPUTER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Physical Memory: 2048MB RAM
Page File: 339MB used, 3602MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Tul Corporation, RADEON X700 PRO
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X700 PRO (0x5E4B)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5E4B&SUBSYS_3342148C&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1152 x 864 (32 bit) (70Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6606
Driver Date: 3/22/2006 04:56:42
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_10111695&REV_A2
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5774
Driver Date: 1/7/2005 12:03:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Tul Corporation, RADEON X700 PRO
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 70
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods/*.str
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\*.raceconfig
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
Debug Message: Found existing ship type with class name: Ranger
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\David\My Documents\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done


Just bought and downloaded the game and was really looking forward to a treat, however I cannot get the game to even start, I can get past the intro, but as soon as I click on the start new game, or tutorial buttons the initial screen pops up then theres a high pitched beep and my whole pc freezes. I've read through the stickies on common faults, but as far as I can tell theres nothing wrong with my setup, I don't have a problem with other games either.
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David Holmes
WarEagle
Join Date 03/2006
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Reply #1 April 24, 2006 2:57:05 PM
from GalCiv II ForumsGalCiv II Forums
I noticed this:

Current Display Mode: 1152 x 864 (32 bit) (70Hz)

Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.

did yo try to switch the game to window-mode? (edit the prefs.ini in your my documents\my game\galciv2-folder and set fullscreen=1 to fullscreen=0) maybe the game has problems, but I guess this doesn't help because the resize already happens when you enter the mainscreen.
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David Holmes
HEEGZ
Join Date 02/2006
0
Reply #2 April 24, 2006 4:45:03 PM
from GalCiv II ForumsGalCiv II Forums
...or you can just try matching your game resolution to your desktop resolution. This can also be edited in your prefs.ini file (use wordpad or notepad to open and edit it).
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David Holmes
David Holmes
Join Date 10/2001
0
Reply #3 April 25, 2006 5:24:15 AM
from GalCiv II ForumsGalCiv II Forums
Thanks for the help, I am making some progress with the game in window-mode, the problem does seem to be with the graphics side of things (an ATI Radeon x750 - pci-e card) I can now get to various screens but sooner or later (so far) my pc just locks up completelyand I have to hit the reset button to restart the machine. Its still very frustrating and although I have no wish to request my money back at the moment my thoughts are heading in that direction. Has anyone else had problems with catalyst drivers or know of a rock solid crash proof version of them?
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David Holmes
David Holmes
Join Date 10/2001
0
Reply #4 April 25, 2006 7:43:55 AM
from GalCiv II ForumsGalCiv II Forums
Finally got the game to work, so thanks for the pointers, I'm using the Omega 3.8.231 driver for my ATI card.

Well it worked for so long anyway, I took a break, came back and was faced with exactly the same problem, I just don't get it with this game, what is it about the graphics (probably) that are so complex that they can reduce a system that runs Doom 3 with no slowdown to a crashing halt requiring the pressing of the reset button? All my drivers are up to date, I have 2 gig of DDR memory it should run with no problem whatsoever.

Any other suggestions?
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