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anoldman
anoldman
Join Date 06/2004
0

Still no Gal Civ for me... =(

Wal-mart stinks or Take 2...

February 26, 2006 12:46:43 PM from GalCiv II ForumsGalCiv II Forums
*Changed Numbers for order and MC...*
Dunno, but somebody stinks! Pre-ordered and *still* no Gal Civ 2 for me!

Glad I pre-ordered with overnight delivery... *sigh*

I am going to cancel and go stardock. Sorry Frogboy... Not sure but probably going to lose out on pre-order goodies

This sucks...
Sunday I got this email: Dear Kevin, Your order has been delayed due to a delay in our fulfillment process. Unfortunately, we were unable to ship the item(s) you ordered below by the originally estimated ship date. =========================================================== DELAYED ITEM(S) ----------------------------------------------------------- Order Date: 02/08/2006 Order Number: 1234355625 Galactic Civilizations II: Dread Lords PC =========================================================== hrmmm... --KBS

*********
*********
Walmart.com Help to me More options Feb 22 (4 days ago)
Dear Kevin,

Thank you for contacting us at Walmart.com. Your comments and questions
are very important to us as we strive to meet your needs.

We are writing to let you know that as per our records, your Galactic
Civilizations II: Dread Lords PC should ship on 02/23/06.

If we may be of further assistance, please email us at help@walmart.com,
or call us at 1-800-966-6546. We're here to serve you from 6:00 AM CST
to 1:00 AM CST, 7 days a week!

Sincerely,

Denice
Customer Service at Walmart.com


Original Message Follows:
------------------------
The following message was received on February 20,2006 02:45 PM, by the
Walmart.com Help Desk:

Customer ID : 100
First Name : Kevin
Order Number : 346141234234
Comments : Never recieved an email confirmation. Not sure if I
gave a bad email or not but was wondering what the status of this order
was.

Thank you for any help! --Kevin S.

***
Thank you for your order!
Your order number is 232452352111.
Here's what happens next:


• You will receive an order confirmation email.
• We will process your order as soon as your payment method is
approved.
• Check the status of your order anytime in "Track Your Orders." (Not
available for items being shipped to store.)


Keep your order number handy and print this page for future reference.
Order Summary
Subtotal: $39.82
Shipping: $9.97
Tax: $1.99
Order Total: $51.78

Billing Information
Payment Method:
MASTERCARD: XXXX-XXXX-XXXX-4567
Exp: 10/2008


Shipping Method:
1-Day Shipping


Items
Qty Price Gifting Options
Galactic Civilizations II: Dread Lords PC
Will arrive by Wednesday, 02/22/06

*******
*******
to Walmart.com More options Feb 24 (2 days ago)
Walmart,
I still have not recieved my game.

On the invoice I originally recieved (found at the very bottom below) it said I would be getting the game on *Feb. 22*

I have not recieved a shipment notice either as per the email below stating it would ship on the 23rd.

Please let me know the status of my order.
Regards,
--Kevin S.
*******
*******
Dear Kevin,

Your order has been delayed due to a delay in our fulfillment process.
Unfortunately, we were unable to ship the item(s) you ordered below by
the originally estimated ship date.

===========================================================
DELAYED ITEM(S)
-----------------------------------------------------------
Order Date: 02/08/2006
Order Number: 12346245344357

Galactic Civilizations II: Dread Lords PC
===========================================================

We apologize for the delay and are working with our suppliers to fill
your order as soon as possible. Unfortunately, we are currently unable
to provide a revised delivery date for your order.

We will continue to attempt to ship this order however, you may cancel
the order at any time up until the date the item(s) are shipped.


Canceling an Item:
You can attempt to cancel the order at any time up until the date the
item(s) are actually shipped, and receive a full and prompt refund.

1. Go to http://www.walmart.com and click "Your Account."
2. Sign in using your email address and Walmart.com password.
3. Click "Purchase History." Find the number of the order you want to
cancel, and click "View Order Details" for that order.
4. When your order details are displayed, click "Cancel" next to the
item you would like to cancel.
5. Please note that a cancellation is not confirmed until you receive a
confirmation email. There is still a chance your order may ship. You
will then be given instructions should you choose to return your
order.

If you have any questions, contact one of our Customer Service
Associates at help@walmart.com.

Sincerely,
Tawana

Customer Service at Walmart.com
http://www.walmart.com
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anoldman
Doronron 2
Join Date 06/2005
0
Reply #1 February 26, 2006 1:43:04 PM
from Stardock ForumsStardock Forums
I'd edit out your order number and mastercard data, if I were you.
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anoldman
kryo
Join Date 05/2003
+458 sdemployee
Reply #2 February 26, 2006 1:50:54 PM
from Stardock ForumsStardock Forums
FYI, the Walmarts in my area have it on the shelves (one facing only, but it was full). So I don't know what their holdup could be in sending out online orders if they can supply the stores just fine.
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anoldman
Safari Joe
Join Date 02/2006
0
Reply #3 February 26, 2006 2:08:53 PM
from Stardock ForumsStardock Forums
I have basically the same problem, though I pre-ordered from EB over a month ago appearently they won't have any copies till the 28th. They told me the release date was pushed back, I told them it wasn't....I'd get it from someplace else but i have to use up an EB gift card and I don't want to throw away the 5 dollar downpayment.
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anoldman
DocZoid
Join Date 02/2006
0
Reply #4 February 26, 2006 5:03:35 PM
from Stardock ForumsStardock Forums
Just wait a few days. Thursday would probably do it.
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anoldman
trancejeremy
Join Date 06/2004
0
Reply #5 February 26, 2006 5:06:14 PM
from Stardock ForumsStardock Forums
Just go to a Walmart store , they probably have copies. That's where I got mine.

Weird that the online place doesn't have them, but the stores do. Usually the online place ships right out of their warehouses.
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