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Illvatar
Illvatar
Join Date 02/2003
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SmartException Question

June 19, 2005 9:00:36 AM from GalCiv II ForumsGalCiv II Forums
I am running SmartException but I guess I may not be all that smart. When I click on it in the system tray to open it I get the main screen with Submit Exception Report, Open Log Directory and all the other buttons. However, I can't seem to get it to do anything. My Stardock account shows that I have the latest version. Open Log Directory opens an explorer window to C:\, Delete exception log seems to work as does Delete all logs, but no other button seems to do anything. Even the Privacy Statement does nothing. Any ideas?
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Illvatar
Kloreep
Join Date 10/2003
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Reply #1 June 19, 2005 2:59:46 PM
from GalCiv II ForumsGalCiv II Forums
I don't know whether Open Log Directory is supposed to work, but I know that Submit Exception Report doesn't do anything; you have to attach the log to an e-mail. (scott@stardock.com is where you should send SmartException Reports.)

My installation on Windows XP is located at C:\Program Files\Common Files\Stardock\SmartException. It might be a different path if you're not using Windows XP, though.
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Flinx_ca
Join Date 08/2004
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Reply #2 June 19, 2005 11:29:32 PM
from GalCiv II ForumsGalCiv II Forums
Good to know I am not a Not-So-SmartException and that the UI does indeed not work.
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Lucky_Jack
Join Date 01/2002
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Reply #3 June 20, 2005 2:25:26 PM
from GalCiv II ForumsGalCiv II Forums
The Open Log Directory button opens a standard window with the list of sub-directories and files of the directory where SmartException puts the crash log files. The name of the file for GC2 will be GalCiv2.exe.cra (name of the exe file with the added suffix "cra").
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Lucky_Jack
Join Date 01/2002
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Reply #4 June 20, 2005 3:32:51 PM
from GalCiv II ForumsGalCiv II Forums
Hey Scott, Cari, or GR, the sticky thread with the bug submission instructions has come unstuck. Can you restick it please?
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