Hey all,
I'm seeing a similar icon issue mentioned in the posts by Sayjimwoo.
I am running a Microsoft Surface Pro 9 i7-1265U/16GB RAM/512GB SSD with dual displays. The external display is 1920x1080 at 100% scale. The internal screen is 2880x1920 at 200% scale. I'm running Win 11 Pro 25H2 Build 26200.7840. I usually set the external display as the main display as I am slowly getting more myopic.
If I plug in the external screen, the start icon sometimes displays correctly and sometimes slides off to the right and is covered by the next icon on the taskbar on the external screen. In those cases, the icon on the internal screen displays correctly.
If I boot with the external screen plugged in, the start icon displays correctly on the external screen, but is tiny on the internal screen and pushed to the left on the taskbar.
If I unplug the external screen in any case, the start icon on the internal screen becomes tiny and hard to use.
I have tried it with multiple icons, both custom ones and the ones that come with Start 11. They all behave the same way.
I have followed the steps suggested by basj to no avail.
This behavior began with the upgrade to 2.60. The icon worked beautifully on multiple screens in the previous version of Start 11 on the same machine. It has persisted across various uninstalls and re-installs of Start 11 and every system update since installing 2.60.
Currently I have mitigated by not using the custom icon and I'm mostly okay with that, because for me the start menu itself is more important than the start icon (the start menu works very nicely), but I wanted to add my experience to show that this seems to be a more universal issue than Sayjimwoo alone.
Blessings!