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Richard Pedersen
Richard Pedersen
Join Date 04/2009
+16

Subscription Options Not Working

March 19, 2019 5:20:25 AM from Stardock ForumsStardock Forums

Hi SD,

The "Stars" in my subscription list are not clickable-- they don't do anything.

There is no way to unsubscribe from a single post unless I'm missing something.

---

The only way I know to subscribe to a post is to uncheck the box labeled Subscribe to this post, then check it again. This seems to work whether I leave a reply, or not.

TIA,

Richard

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Richard Pedersen
basj
Join Date 03/2001
+1603 sdemployee
Reply #1 March 19, 2019 5:52:45 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. If you are talking about that yellow star. Its working for me. Tried on Firefox and Chrome browsers both working for me. And on Subscription list too.

And on Subscription list too.

Suggest to try test it in incognito/private mode to see if it working. If it does most probably there is one of your add-on blocking that function.

Basj,

Stardock Community Assistant.

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Richard Pedersen
Richard Pedersen
Join Date 04/2009
+16
Reply #2 March 19, 2019 8:24:39 PM
from Stardock ForumsStardock Forums

Thanks, Basj,

I tried using Firefox, Waterfox, and Edge.

I will try disabling add-ons. I don't use an ad-blocker on these forums.

If it turns out to be an add-on, I'll let you know,

Thanks for the help,

Richard

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Richard Pedersen
basj
Join Date 03/2001
+1603 sdemployee
Reply #3 March 19, 2019 8:26:42 PM
from Stardock ForumsStardock Forums

Great, let us know if you figure it out or still need our assistance.

Thank you,

 

Basj,

Stardock Community Assistant

 

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Richard Pedersen
Richard Pedersen
Join Date 04/2009
+16
Reply #4 March 19, 2019 8:36:39 PM
from Stardock ForumsStardock Forums

Hi Basj,

I disabled all add-ons except LastPass-- no joy

Clicking on the Star in my subscription list does nothing.

There are a couple of subscriptions that I'd like to stop watching, but the only option I have is to unsubscribe from all of them and that is not my first choice,

Richard

PS I use Waterfox as my default browser.

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Richard Pedersen
basj
Join Date 03/2001
+1603 sdemployee
Reply #5 March 19, 2019 8:46:59 PM
from Stardock ForumsStardock Forums

Well, I just download and install Waterfox, and that star still show dropdown menu, when I click on it. It unsubs me from this thread.

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

It might be simple, have you try the clearing of caches and histories?

Basj

Stardock Community Assistant.

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Richard Pedersen
Richard Pedersen
Join Date 04/2009
+16
Reply #6 March 19, 2019 8:48:42 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 5

Well, I just download and install Waterfox, and that star still show dropdown menu, when I click on it. It unsubs me from this thread.

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Thanks for the help,

Richard

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Richard Pedersen
Richard Pedersen
Join Date 04/2009
+16
Reply #7 March 21, 2019 10:47:16 PM
from Stardock ForumsStardock Forums

Hi Basj,

I don't know if this will help, but when I hover over the Star, the link it points to is, "https://forums.stardock.com/subscriptions#".

Richard

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Richard Pedersen
basj
Join Date 03/2001
+1603 sdemployee
Reply #8 March 21, 2019 10:58:49 PM
from Stardock ForumsStardock Forums

On my Waterfox it shows like below. Not sure what it means...

Thank you,

 

Basj,

Stardock Community Assistant

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