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CobaltChangeling
CobaltChangeling
Join Date 10/2012
+1

I'm confused; is this a serial number?

November 6, 2013 11:34:50 PM from GalCiv II ForumsGalCiv II Forums

I bought the Gold Edition from Amazon and on the back there's a sticker that says "GC2 GOLD REG CODES" on the top and below that, a series of 30 characters in this fashion(XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) that contain A-F and 0-9. What is this? Don't serials have 28 digits?

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CobaltChangeling
Gaunathor
Join Date 04/2006
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Reply #1 November 7, 2013 4:33:33 AM
from GalCiv II ForumsGalCiv II Forums

I also bought the Gold Edition back in the day, and that is definitely the right serial code. Stardock changed the serial codes later on, I believe.

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CobaltChangeling
Gargabee
Join Date 09/2008
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Reply #2 November 7, 2013 8:07:55 AM
from Stardock ForumsStardock Forums

Some of the older serials are 28 characters. They currently are all 30 (6 sets of 5). If you have trouble with the serial, send us an email at support@stardock.com with the serial number so we can look into it.

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CobaltChangeling
Thvle
Join Date 10/2013
0
Reply #3 November 7, 2013 10:07:10 AM
from Stardock ForumsStardock Forums

I can't activate my GalCiv II Ultimate in my account, why?? Is 30 digits key.

 

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CobaltChangeling
Gargabee
Join Date 09/2008
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Reply #4 November 8, 2013 8:06:02 AM
from Stardock ForumsStardock Forums

Quoting Thvle,
reply 3
send us an email at support@stardock.com with the serial number so we can look into it.

Send us an email at support@stardock.com with the serial number so we can look into it.

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CobaltChangeling
Thvle
Join Date 10/2013
0
Reply #5 November 8, 2013 11:15:21 AM
from Stardock ForumsStardock Forums

I have already sent a ticket and I have not received a response. I sent yesterday at 15:00 hours here in Spain. GMT +1. I need help, please. I want play.

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CobaltChangeling
Gargabee
Join Date 09/2008
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Reply #6 November 11, 2013 8:24:33 AM
from Stardock ForumsStardock Forums

Quoting Thvle,
reply 5

I have already sent a ticket and I have not received a response. I sent yesterday at 15:00 hours here in Spain. GMT +1. I need help, please. I want play.

Your ticket has been replied to.

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