Will Napster really take off?
So, after the Buymusic.com idea was thrown out the window (please read my previous articles if you don't know what I am talking about) I decided to keep looking for a service. After reading some articles, I ended up at eMusic.com. After reading everything, it seemed like an OK service. I,however, was not too thrilled about the membership (versus single purchases that buymusic has) but I really want to be able to just download a few song now and then when I think of it. They also have a "free" trial, but if you don't cancel it starts your membership.
So, I read all the faqs and everything, and it doesn't have anything that says that you have to be in the US to use it. Since I have a satellite connection, buymusic.com say my connection as out of the US, so I assume that others will do the same. So, I email eMusic and ask them if it will work with my satellite connection. Here is the 'cliff notes' version of the email exchange:
ME: I'm interested in your service. I have DirecWay satellite and don't want to waste time setting up an account only to find out I can't use it. How do you treat satellite connections
THEM: We suggest setting up a free trial to see if it works.
OK second email:
ME: I guess you didn't understand that I didn't want to waste time setting up an account if you aren't compatible with satellite connections. I have DirecWay.
THEM: Some work and some don't. We suggest setting up an account. It's your decision if you use the service or not.
OK, third email
ME: I don't understand why you wouldn't know if it would work or not. If I can't get a simple support question answered before I give you my credit card, how can I expect support afterward?
THEM: (well, they haven't responded to it, and it was sent about a week ago)
So, I guess they pretty much rate with BuyMusic, which is unfortunate.
But, on my wanderings, I was looking at "pressplay". While I was there, I noticed the little Napster symbol all over. I went to the press section and read this: http://www.napster.com/pressrelease/pr_030519.html It appears that Roxio bought Pressplay and is now going to use Napster technology to run it. The site is now www.napster.com It looks like it will be like buymusic.com, but using Napster technology (which we all assumed that they should do). It launches on the 29th, so I plan to go back then and check it out. Hopefully it has better support than BuyMusic and eMusic
The price at Napster sounds appealing, too. Of course, I'm still waiting for iTunes for the PC.......