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Imzadi
Imzadi
Join Date 08/2001
+5

Can't upload WB skin. Says screenshot file is invalid

May 1, 2009 6:12:17 PM from WinCustomize ForumsWinCustomize Forums

I've tried uploading a WB skin now about 10 times in the last two days. I keep getting the message that my screenshot is invalid. It's a .jpg file. I've even tried uploading two different screenshots and it still won't work. I have Flash 9. What could be the problem? I uploaded a skin a week ago with no problems.

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Imzadi
Imzadi
Join Date 08/2001
+5
Reply #1 May 1, 2009 10:46:23 PM
from WinCustomize ForumsWinCustomize Forums

Anybody? I hear crickets.

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Imzadi
Skinhit
Join Date 11/2004
+516
Reply #2 May 1, 2009 11:43:49 PM
from WinCustomize ForumsWinCustomize Forums

Sounds strange Imzadi...However If I were you I would edit this post and move it to "Stardock Support" instead of "forum issues" you'll get a lot further by putting it into the right category [e digicons]^_^[/e]

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Imzadi
Imzadi
Join Date 08/2001
+5
Reply #3 May 1, 2009 11:59:07 PM
from WinCustomize ForumsWinCustomize Forums

Yeah, but would this be a Stardock issue or a WinCustomize issue? I figured it was a WinCustomize issue so that's why I put it here. Guess I could post there too.

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Imzadi
Mirsguy
Join Date 11/2007
+432
Reply #4 May 2, 2009 12:23:40 AM
from WinCustomize ForumsWinCustomize Forums

Is your jpeg too large? Maybe try reducing the file size. Who knows--it's just a suggestion.

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Imzadi
Imzadi
Join Date 08/2001
+5
Reply #5 May 2, 2009 2:27:12 AM
from WinCustomize ForumsWinCustomize Forums

It's about the same size as I always submit.  [e digicons]:\[/e]

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Imzadi
I.R. Brainiac
Join Date 05/2003
+281
Reply #6 April 11, 2010 3:47:24 PM
from WinCustomize ForumsWinCustomize Forums

I'm having the same problem...its a jpeg...it is large...3 screens worth...7,Vista and XP all on 1 image...1920x3600...3.32 mb. [e digicons][/e]

 

Wouldnt take it til I cut it into 3 pieces...but,that only works for Masterskins as far as I know. [e digicons]o_O[/e]

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