Search
Forum Home | Login
zxalexis
zxalexis
Join Date 07/2008
0

Update for TA doesn't update others?

November 18, 2008 5:35:49 AM from Stardock ForumsStardock Forums

My Impulse says that my GalCivII-Dreadlords and GalCivII-Dark Avatar are ready for update (updates available), but I could only update Twilight. Serial registered to GCII:TA. When I try to update DL and DA it asks for serial but I don't have one. Is this normal?

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
zxalexis
kryo
Join Date 05/2003
+458 moderator
Reply #1 November 18, 2008 11:35:03 AM
from GalCiv II ForumsGalCiv II Forums

When I try to update DL and DA it asks for serial but I don't have one. Is this normal?

Did you buy them direct or at retail? In either case, you should have the serials already on your account in order to download/update TA.

Reason for Karma (Optional)
Successfully updated karma reason!
zxalexis
zxalexis
Join Date 07/2008
0
Reply #2 November 18, 2008 2:06:02 PM
from Stardock ForumsStardock Forums

I have bought GalCiv2:TA from 1C/Snowball (Russia) . Original English version with Internal code with which I have registered a snowball acoount and recieved registration for GalCiv2 on stardock.

As I understood it's a retail version. I have updated it to v1.96 by stardock Central Application but when I heard of update to v.2.0 and didn't see it in SDC I have installed Impulse.

Now I have GalCiv2:TA in v. 2.00.028, and GalCiv2 v.1.50.135 with available update to 1.53.136, GalCiv2:DA v.1.80g.100 with update to 2.00.104 but I can't update last two without valid serial.

 

Reason for Karma (Optional)
Successfully updated karma reason!
zxalexis
kryo
Join Date 05/2003
+458 moderator
Reply #3 November 18, 2008 7:09:22 PM
from GalCiv II ForumsGalCiv II Forums

In that case, best contact support@stardock.com.

Reason for Karma (Optional)
Successfully updated karma reason!
zxalexis
zxalexis
Join Date 07/2008
0
Reply #4 February 26, 2009 9:01:50 AM
from GalCiv II ForumsGalCiv II Forums

Got myself to contact support....

Sent e-mail. Got ticket. The ticket (BVP-947450) was deleted in 4 hours - no mail reply, no answer via esupport. Asked about this in mail with Subj as TicketID - got another ticket.... Waiting for this ticket to be also deleted)

Dissapointing....

Udate (2 hours estim.)

Dave Marquis answered and was also surprised about missing ticket. Working on it.

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
About us | Contacts | Privacy Statement | Register
©1995-2025 Stardock Entertainment. Galactic Civilizations is a registered trademark of Stardock Entertainment. Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries. Bank Gothic is a trademark of MyFonts and may be registered in certain jurisdictions. All rights reserved.