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Crash upon start

November 16, 2008 9:19:54 PM from GalCiv II ForumsGalCiv II Forums

Starting TOA from impulse after all games were installed and downloaded. I had an issue earlier where after downloading TOA and impulse began to install it, an error message came up stating that there wasn't enough room to install ,(~247GB free). This resuted in re-downloading TOA about four times and rebooting until it worked.

 

The point at which it crashes is after the intro video is done. (Says it experienced an error and must shut down). I verified, uninstalled and reinstalled the game, and to no avail. What can I do?

 

Edit: For more infomation, the other two galactic civ games work fine upon load.

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Reply #1 November 16, 2008 9:41:18 PM
from GalCiv II ForumsGalCiv II Forums

Post your debug.err, located in \My Documents\My Games\GC2TwilightArnor\ (or thereabouts).

And check your resolution in your prefs.ini in the same directory (DisplayWidth & DisplayHeight under [Video]).

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Reply #2 November 17, 2008 4:59:01 PM
from GalCiv II ForumsGalCiv II Forums

Debug Message:  Version v2.0 Twilight of the Arnor last updated on: Tue Nov  4 17:11:55 2008
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 11/16/2008, 21:43:31
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: RICHARDPC
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5QL-E
BIOS: BIOS Date: 06/16/08 12:43:37 Ver: 08.00.14
Processor: Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz (2 CPUs)
Physical Memory: 3328MB RAM
Page File: 546MB used, 4664MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x9442)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6869
Driver Date: 9/23/2008 21:17:07
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: SB X-Fi Audio [EC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1284
Driver Date: 7/15/2008 18:07:18
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  Version v2.0 Twilight of the Arnor last updated on: Tue Nov  4 17:11:55 2008
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 11/17/2008, 16:57:46
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: RICHARDPC
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5QL-E
BIOS: BIOS Date: 06/16/08 12:43:37 Ver: 08.00.14
Processor: Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz (2 CPUs)
Physical Memory: 3328MB RAM
Page File: 608MB used, 4602MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x9442)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6869
Driver Date: 9/23/2008 21:17:07
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: SB X-Fi Audio [EC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1284
Driver Date: 7/15/2008 18:07:18
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 4800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 9504f4d0
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar./Data/*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Documents and Settings\Rick\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done

 

 

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Reply #3 November 17, 2008 8:46:40 PM
from GalCiv II ForumsGalCiv II Forums

Nevermind. Did a full uninstall and install. Fixed the issue.

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