I bought this game in Nov 2007. It kept freezing up and I came onto this site seeking help. I have spent about 30 hours trying to navigate through the forum to find out how to fix the problem. in this time I have-
-Downloaded the latest version which is now V1.8.
-Checked my Nvidia drivers which must be version 158.24 or higher. My version says 7.15.10.9759. Is this higher? I've no idea. Am I even looking in the right place?
-Logged onto Nvidia. They referred me to Toshiba.
-Toshiba said my drivers are up to date. The game kept freezing.
-Logged on to laptop2go. They said my Nvidia drivers are up to date.
-Downloaded every single update available.
-By now my computer stopped producing the debug.err file in the DA folder. It appears in the GC2 folder but I don't think it's the one relevant to DA. I think the DA folder is writable. I can certainly put documents in there.

I am attaching the debug file from the GC2 folder as it probably gives you some information.

It may be that my less than a year old laptop isn't up to it. I'd like to know as I will then stop bashing my head on this problem.

On last question. According to the posts on this forum, this problem with Vista has been known for over a year. Is there any possibility that a release will come out that is compatible with vista and that allows a schmuck like me to do something simple, like buy a game off the shelf because it looks good, take it home, install it and play it?



Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 1/27/2008, 20:44:48
DirectX Version: DirectX 10
Machine Name: DAVIDHAND-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071009-1548)
Languages: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A200
BIOS: BIOS Version 1.20
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz (2 CPUs), ~1.7GHz
Physical Memory: 2046MB RAM
Page File: 1216MB used, 3812MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce Go 7300
Manufacturer: NVIDIA
Chip Type: GeForce Go 7300
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_01D7&SUBSYS_FF101179&REV_A1
Display Memory: 128 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9759
Driver Date: 1/13/2007 12:40:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF10&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5371
Driver Date: 2/6/2007 21:44:14
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce Go 7300
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 18 x 18
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 112.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 300
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Arcean Empire: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: StarportWnd: Cannot find OBJID StarPort_Planet_Logo_Image
Debug Message: Destroying ship Drengin Empire Colony. Orbiting: 0
Debug Message: Destroying ship Altarian Republic Colony. Orbiting: 0
Debug Message: Destroying ship Arcean Empire Colony. Orbiting: 0
Debug Message: Destroying ship Torian Confederation Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: Altarian Republic (2): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Xeno Research
Debug Message: Torian Confederation (4): Researching: Xeno Research
Debug Message: Yor Collective (5): Researching: Space Militarization
Debug Message: Akilians (11): Researching: Space Militarization
Debug Message: Carinoids (12): Researching: Galactic Warfare
Debug Message: Scottlingas (13): Researching: Galactic Warfare
Debug Message: Jessuins (14): Researching: Galactic Warfare
Debug Message: Paulos (15): Researching: Galactic Warfare
Debug Message: Andians (16): Researching: Galactic Warfare
Debug Message: Dark Yor (17): Researching: Galactic Warfare
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 18 x 18
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 95.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 300
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Arcean Empire: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Destroying ship Drengin Empire Colony. Orbiting: 0
Debug Message: Destroying ship Altarian Republic Colony. Orbiting: 0
Debug Message: Destroying ship Torian Confederation Colony. Orbiting: 0
Debug Message: Destroying ship Yor Collective Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Space Militarization
Debug Message: Altarian Republic (2): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Space Militarization
Debug Message: Torian Confederation (4): Researching: Space Militarization
Debug Message: Yor Collective (5): Researching: Xeno Research
Debug Message: Jessuins (14): Researching: Galactic Warfare
Debug Message: Pirates! (26): Researching: Xeno Engineering
Debug Message: Destroying ship Arcean Empire Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Destroying ship Terran Alliance Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Yor Collective (5): Researching: Space Militarization
Debug Message: Random Event: End
Debug Message: Altarian Republic (2): Researching: Planetary Improvements
Debug Message: Jessuins (14): Researching: Space Militarization
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Starship Defenses
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 0a
Debug Message: Deleting previous save game.
Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Users\David Hand\Documents\My Games\GalCiv2\AutoSave.sav
Debug Message: Num Sectors Across: 18
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Saving: Game mode is normal.
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Random Event: End
Debug Message: Arcean Empire (3): Researching: Xeno Research
Debug Message: Random Event: End
Debug Message: Destroying ship Colony Ship 14. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Starship Defenses
Debug Message: Torian Confederation (4): Researching: Xeno Research
Debug Message: Jessuins (14): Researching: Starship Defenses
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Yor Collective (5): Researching: Starship Defenses
Debug Message: A* Path too long to calculate (29.546574). Aborting
Debug Message: Random Event: End
Debug Message: AStarPathToTile: A* Path too long to calculate (26.832815). Aborting
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Planetary Improvements
Debug Message: Random Event: End
Debug Message: Torian Confederation (4): Researching: Starship Defenses
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 8d
Debug Message: Deleting previous save game.
Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Users\David Hand\Documents\My Games\GalCiv2\AutoSave.sav
Debug Message: Num Sectors Across: 18
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Saving: Game mode is normal.
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Users\David Hand\Documents\My Games\GalCiv2\Dave01.sav
Debug Message: Num Sectors Across: 18
Debug Message: No files found matching mask C:\Users\David Hand\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Saving: Game mode is normal.
Debug Message: Save game finished.
Debug Message: OptionsWnd: Quit Btn
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 4 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally