Since the previous technical support request through support@stardock.com gave a solution that did not work, and after reopening the ticket/emailing 5 days ago [no respose], I find myself posting here to try and bring some sort of attention to the issue, or something.

The problem is that I am unable to post a score to the metaverse (with error 12, keys do not match). Now originally this was thought to be the case with me registering my metaverse character under the dark avatar serial, which apparently is not what I am supposed to do. So support tells me to just create a new character using the Dreadlords serial. So I do, and low and behold it does not work, (yes everything is registered fine in SDC and the new character was selected and even set to defualt before.

It is very frustrating playing a gigantic game after thinking the problem was fixed to only have the error come up again. I know support previously said that it was impossible to delete a character but I find that hard to believe. If there is another way to do this then I would love to know, but for now this experience has soured my rather short existence here.

On top of this I did pre-order Twilight, and I wish I did not since I get the distinct feeling the metaverse will remain inoperative, which really sucks.

Anyone have any suggestions?