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Brian Cusano
Brian Cusano
Join Date 09/2007
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Game does not even start up

September 25, 2007 11:25:18 PM from GalCiv II ForumsGalCiv II Forums

I recently purchased Galactic Civilizations II: Gold Edition, updated it to the latest version, and then activated it by email. Now whenever I try to run the program, Windows just hangs there and nothing happens. I receive no feedback and no programs are even attempting to load. After the initial installation, before downloading any updates, I was able the program and it worked just fine. Now that I have downloaded the latest official release and placed the sig.bin in the proper directory, I've have my current predicament. I should also note that the unresponsive hanging only occurs when I start up Dread Lords. Starting Dark Avatar still brings up a window for product activation.

Am I having an issue with the latest patch, or is there something wrong with the activation?
I'm really not sure where to go from here.

Thanks in advance.
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Brian Cusano
kryo
Join Date 05/2003
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Reply #1 September 25, 2007 11:34:05 PM
from GalCiv II ForumsGalCiv II Forums
Just to be clear, you put the sig.bin with the appropriate program (DL/DA will each have their own, IIRC)?

Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. If this is a DA report, you'll find the debug in C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar instead. This will give us some technical information that can help troubleshoot your problem.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Note: If running on Vista with DA 1.6b2 or later, or DA 1.7b on any OS, the debug.err is now located in My Documents\My Games\GC2DarkAvatar.
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Brian Cusano
Brian Cusano
Join Date 09/2007
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Reply #2 September 26, 2007 12:15:33 AM
from GalCiv II ForumsGalCiv II Forums

I'm sorry, it appears this was all just some confusion on my part. Suffice it to say that I had the wrong sig.bin in the wrong directory. However now I have activated both Dread Lords and Dark Avatar and both are running correctly. Thanks for your time.
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