Often people post their complaints when something goes wrong but seldom thanks when things go right. I recently ordered DA - download with the CD. When it hadn't arrived after three weeks I checked my order and much to my dismay I had given the wrong address on the order.
I sent an e-mail off to Stardock Customer Service with the problem and received a response within a few hours. About four days later my CD arrived!
So, thanks for the assist and fast response!!!