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Manshima
Manshima
Join Date 05/2006
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GalCiv 2 - DL crash to desktop

July 14, 2007 1:49:59 PM from GalCiv II ForumsGalCiv II Forums
I am playing a sandbox game and the program crashes to desktop repeatedly at the same step. I have just established my first trade route and after the automatic ship moves - crash. I have a save-game file at the turn right before the crash if you need it.
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Manshima
Moosetek13
Join Date 03/2006
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Reply #1 July 14, 2007 3:36:07 PM
from GalCiv II ForumsGalCiv II Forums
Please post your debug.err info.
The file is located in the main program folder (usually C:\Program Files\Stardock\TotalGaming\GalCiv2). You can open it with Notepad, select everything, then copy/paste into the reply.
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Manshima
spartan2209
Join Date 05/2007
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Reply #2 July 14, 2007 5:33:17 PM
from GalCiv II ForumsGalCiv II Forums
you could always let the other civs send there freighters to you and not send any out because i rarely trade anyways in less i need money before a war. my computer usually crashes when i go to the trade page (next to economics) so i just avoid that page i sugest thats what you do just avoid trading i always get enough money to satisfy me from aliens trading with me.

just glad i can help if you ned any help just fin Spartan2209
ill help you however i can
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Manshima
Manshima
Join Date 05/2006
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Reply #3 July 19, 2007 12:21:46 AM
from GalCiv II ForumsGalCiv II Forums
Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/18/2007, 22:15:48
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MARIANINA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: GATEWA
System Model: GM5048
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 340MB used, 3594MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7800 GTX
Manufacturer: NVIDIA
Chip Type: GeForce 7800 GTX
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0091&SUBSYS_21811682&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (72Hz)
Monitor Name: SyncMaster 930B(Analog)
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9424
Driver Date: 4/19/2007 13:26:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_107B5055&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4647.0004
Driver Date: 9/27/2005 13:50:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 7800 GTX
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 72
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b2cf73a0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 18 x 18
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Enabled
Debug Message: Destroying ship Scout Ship M0-1 674. Orbiting: 1
Debug Message: Was Orbiting: Toria IV
Debug Message: Destroying ship Scout Ship M0-1 682. Orbiting: 1
Debug Message: Was Orbiting: Odin III
Debug Message: Destroying ship Scout Ship M0-1 677. Orbiting: 1
Debug Message: Was Orbiting: Vitellius I
Debug Message: Destroying ship Scout Ship M0-1 684. Orbiting: 1
Debug Message: Was Orbiting: Caesar II
Debug Message: Destroying ship Korx Constructor M3-4 513. Orbiting: 0
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Manshima
kryo
Join Date 05/2003
+458 moderator
Reply #4 July 19, 2007 11:03:50 AM
from GalCiv II ForumsGalCiv II Forums
Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to [email protected].

Include with the email a description of what you were doing at the time, how to reproduce the crash if possible, a zipped save if applicable when you send an SE log to gc2bugs, and the appropriate debug.err file for DL or DA. The devs cannot help if you do not provide these details!

If SE does not automatically pop up and prompt you to send the report when the game crashes, you can find it at C:\Program Files\Stardock\SmartException (it will be the newest file with a .CRA extension).
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