[email protected]

Hello,

i bought my copie of calciv2 by gamestop in berlin/germany last friday. on saturday i wrote an e-mail with all the information which stardock needs to activate my game/update, cause i have no internet connectiobn at home.

i did all this here:

WWW Link

now it is almost wednesday here in germany. it says it needs about 16 hours to answear me. but i still got no answear from [email protected]

Why?

i contacted the support by [email protected] but no answear there too?

what´s wrong with this company?

please do something. i wanna play that game.

Thansk and best regards

p.s. my english isn´t well but i hope you can understand me.

Locked Post

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

kryo

Join Date 05/2003

+458

i contacted the support by [email protected] but no answear there too?

You should at least get an automated response telling you that a support ticket was opened. If not, make sure that it hasn't been stopped in any spam filters you may have (same goes for the activation response).

Successfully updated karma reason!

Hello,

right, i got an automated response from the support. but i got nothing for my game activation. why i have to wait over 72 hours?

someone can tell me why?

Successfully updated karma reason!

kryo

Join Date 05/2003

+458

There may have been a problem with it. If it was simply not received, then support can resend it, and if there was an error of some sort, they can help you get through it.

Successfully updated karma reason!

Hello again,

thanks for your quick answear. if they have a problem i hope they can fix it as soon as possible.

best regards

Successfully updated karma reason!