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General Homsar
General Homsar
Join Date 07/2006
+15

CAN'T UPDATE!!!!!

HELP!

June 23, 2007 9:03:59 PM from GalCiv II ForumsGalCiv II Forums
I changed my ISP for financiall reasons, but changed back to my old one later. I got a new email address when I changed back, but didn't change my stardock.net account because SDC kept saying it couldn't validate my DA registration info, but even after I changed i STILL couldn't validate, even after I sent [email protected] multiple emails telling them why my email address was different. PLEASE HELLLLLP!!!!!!!!
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General Homsar
kryo
Join Date 05/2003
+458 moderator
Reply #1 June 23, 2007 11:18:49 PM
from GalCiv II ForumsGalCiv II Forums
So, did you ever change the email address on the account to one you now have access to (you can do this yourself if you can log into the account, just by going to My Account->Stardock Account here on the forum)?

As to support, did you have a ticket open or did you just send unanswered mails (really should send to support@stardock.com to be safe, though I think .net addresses should redirect)?
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General Homsar
General Homsar
Join Date 07/2006
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Reply #2 June 23, 2007 11:44:55 PM
from GalCiv II ForumsGalCiv II Forums
As per the email adress: Yes, thank tou very much, on SDC AND on this forum.

And the emails: I got more than one ticket, tough that's probobly my fault...
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