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Jeklike
Join Date 04/2007
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CAN'T DOWNLOAD HEIGHTMAPS OFF STARDOCK

June 20, 2007 4:57:02 AM from GalCiv II ForumsGalCiv II Forums
When downloading off Stardock the gc2_heightmaps.sdc it just keeps repeating. Its gets to 100%, starts to Validate then starts over a 1%. I've restarted my PC, and still the same thing. It downloaded the other patches with no problems.

Using XP.......
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Jeklike
Jeklike
Join Date 04/2007
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Reply #1 June 20, 2007 5:01:34 AM
from GalCiv II ForumsGalCiv II Forums
Now I got this message


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.45.462, build: 150

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: NVIDIA GeForce Go 7600
Driver Version: 8.6.0.2
System Dir: C:\WINDOWS\system32
Time / Date: 01:41:49 -- Wednesday, June 20, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: drengin
Name: Heightmaps for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.59.014
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 06/19/2007


-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_heightmaps.xml 1
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Download: C:\DOCUME~1\PLASMA~1\LOCALS~1\Temp\sdcentral\gc2_heightmaps.sdc 0 | Validation Failed
Download: ef49d1a6091ef30b011cc258901a47a7 | 17b1f23fe7997288042be6241f816bd8 | 262628102
Result: Installation failed (32)
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mambaman
Join Date 03/2006
+19
Reply #2 June 20, 2007 5:03:29 AM
from GalCiv II ForumsGalCiv II Forums
yup I've had exactly the same problem except with me it went straight to the error message!!

what's happening Stardock?  
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kryo
Join Date 05/2003
+458 moderator
Reply #3 June 20, 2007 9:57:58 AM
from GalCiv II ForumsGalCiv II Forums
Please contact support@stardock.com with your error log. You should receive an automated response shortly after you send the mail with your ticket number; if you don't, check your spam/bulk folders.

If you can't email support or get no response at all, you can submit a ticket directly through this page. Just click next, then fill out the form and submit it (no need to log in or register there).
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Melpol
Join Date 06/2007
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Reply #4 June 20, 2007 2:53:38 PM
from GalCiv II ForumsGalCiv II Forums
https://forums.stardock.com/?aid=155599#1238776

OMG Kryo
We all got that problem. I bought game yesterday and cant download this file too. Still validation error. So pls dont tell about support mail in each topic but check this file ASAP
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OvermindPrime
Join Date 03/2007
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Reply #5 June 20, 2007 3:02:49 PM
from GalCiv II ForumsGalCiv II Forums
Yes. Everyone is having this problem, and the error log is exactly as posted in this thread. Support does not need to have us all repeat exactly the same thing - all they have to do is attempt to download heightmaps themselves.

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Melpol
Join Date 06/2007
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Reply #6 June 20, 2007 3:14:27 PM
from GalCiv II ForumsGalCiv II Forums
I bought digital download because will play fast Fast lol. I lost 2 days for multi heightmap download and probably next 3-4 for support communication. OMG
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Simalot
Join Date 03/2006
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Reply #7 June 20, 2007 3:23:28 PM
from Stardock ForumsStardock Forums
You shouldn't need the heightmaps to play. You'd need to download them to get them in any case to get the latest version (not even sure if the original version of heightmaps shipped in the packaged version anyway).
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kryo
Join Date 05/2003
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Reply #8 June 20, 2007 3:29:01 PM
from GalCiv II ForumsGalCiv II Forums
bought digital download because will play fast Fast lol. I lost 2 days for multi heightmap download and probably next 3-4 for support communication. OMG


As Simalot said, the heightmaps are completely optional. All you need is the 'core' download with no sub-modules at all to play DL, and the core download + DA to play DA. The Multimedia, Movies, Tutorials, and Heightmaps packs are not needed to play. The heightmaps are not even really something you'll notice in-game at all aside from some improvement in load times.
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Melpol
Join Date 06/2007
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Reply #9 June 20, 2007 3:43:12 PM
from GalCiv II ForumsGalCiv II Forums
Thanks for your answers. Now I understand that its optional but of course if heightmaps really optimize performance of the planetary graphics i will download it too. May you check this file or show any other download link (if possible) pls?
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kryo
Join Date 05/2003
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Reply #10 June 20, 2007 4:01:38 PM
from GalCiv II ForumsGalCiv II Forums
It is only available on SDC, but the problem is being worked on.
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Jeklike
Join Date 04/2007
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Reply #11 June 20, 2007 6:06:06 PM
from GalCiv II ForumsGalCiv II Forums
It's is bad enough that Gal Civ II has bug after bug now we have to deal with non stop bugs with Stardock. This is ridiculous. What's next? Are you going to have another website for us to download software updates for Stardock? Why not have just an update button like every other software develpoer in the world right on the opening screen? Looks like its just so we can view other buggy software you sell..
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skoalwalter
Join Date 06/2007
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Reply #12 June 21, 2007 1:29:15 AM
from GalCiv II ForumsGalCiv II Forums
I was having the same problem last night. I tried again tonight and it worked for me.
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kryo
Join Date 05/2003
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Reply #13 June 21, 2007 11:00:49 AM
from GalCiv II ForumsGalCiv II Forums
It should be fixed now.
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highlander
Join Date 01/2007
+64
Reply #14 June 25, 2007 4:42:45 PM
from GalCiv II ForumsGalCiv II Forums
If you can't complete the download of the Heightmaps;

Please try the following from within Stardock Central:

-Go to Tools->Settings
-Click the Internet section
-Click the "Refresh XML Data" button

Run this program: http://sd.stardock.com/mike/apps/clear_cache_sdc.bat

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