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Ordol Chris
Ordol Chris
Join Date 05/2007
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Galactic Civilizations 2 (french version) :please help, that's unplayable

May 18, 2007 3:14:40 PM from GalCiv II ForumsGalCiv II Forums

Hi,

I bought Galciv2, french version, and i can't play more than five or ten minutes.
I downloaded every patch with stardock central, but it didn't change anything.

Here's the problem: i start the campaign, mission 1 , i play 5 minutes (ten if i'm lucky) , then the game freezes (freezes : i'm not sure for the english name; in fact the game blocks) : no way to do anything, impossible to reboot or to return windows; the only thing posible is turning off the computer. It's not due to a specific action in the game because that doesn't bug at the same point.
Could you tell me what to do, i already tried many things; i reinstalled, i upgraded my graphic drivers, downloaded every patch..that's still unplayable.
Is it due to the french version ??

Thank you

Here's my config and the "debug.err":

Pentium 4, 3.05 Ghz
Ram : 1 G.o
Graphic card : Nvidia Geforce 6600 GT (128 Mo)with updated drivers
Windows XP home edition


Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/18/2007, 20:47:23
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: CHRIS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: French (Regional Setting: French)
System Manufacturer: NEC COMPUTERS INTERNATIONAL
System Model: GA-8I915PM
BIOS: Award Medallion BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz
Physical Memory: 1024MB RAM
Page File: 189MB used, 2270MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 6600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0140&SUBSYS_00000000&REV_A2
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: HP vs19 flat panel monitor
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9424
Driver Date: 4/19/2007 13:26:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_0905
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5031
Driver Date: 9/16/2004 12:21:18
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6600 GT
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Campaign Data
Debug Message: Loading Scenario Data
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is campaign.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 3 x 3
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: République Altarianne (2): Researching: Guerre Galactique
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Driver internal error
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Debug Message: Driver internal error
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Debug Message: Driver internal error
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Debug Message: Driver internal error
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Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Driver internal error
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Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
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Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Driver internal error
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Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
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Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Driver internal error


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Ordol Chris
kryo
Join Date 05/2003
+458 moderator
Reply #1 May 18, 2007 3:31:34 PM
from GalCiv II ForumsGalCiv II Forums
It's definitely a driver issue. I'd advise trying the stable 93.71 drivers though rather than beta drivers such as you're using now. They're the ones most nVidia XP users are on and they seem to be doing fine.
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Ordol Chris
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Reply #2 May 18, 2007 5:43:13 PM
from GalCiv II ForumsGalCiv II Forums
I've just tried the 93.71 drivers, but i still have the same problem.

is it caused by my graphic card?
is there a solution?

Thanks
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Ordol Chris
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Reply #3 May 18, 2007 6:28:51 PM
from GalCiv II ForumsGalCiv II Forums
You may also need to run driver cleaner to ensure the other drivers are completely gone, then install the stable ones.

It is pretty surely a driver problem. nVidia's Windows Vista drivers had the same issue at release, but it shouldn't be doing that in the XP drivers unless they somebow broke something in the French version. If you happen to have an old spare video card you can try it with though, it can't hurt.
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Ordol Chris
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Reply #4 May 19, 2007 9:49:00 AM
from GalCiv II ForumsGalCiv II Forums
I runned "driver cleaner" and installed the 93.71 drivers, as you said.

I launched the game and there was a message that said that 93.71 was too old to run the game.
So i reinstalled the 94.24 drivers from nvidia, and launched the game.

This time is was better, i played 20 minutes but the same problem occured, here's another debug.err:

Do you think it is still a driver problem? I don't have an older graphic card, so i can't try as you told me to do.

Thanks

Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/19/2007, 15:32:57
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: CHRIS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: French (Regional Setting: French)
System Manufacturer: NEC COMPUTERS INTERNATIONAL
System Model: GA-8I915PM
BIOS: Award Medallion BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz
Physical Memory: 1024MB RAM
Page File: 166MB used, 2293MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 6600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0140&SUBSYS_00000000&REV_A2
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: HP vs19 flat panel monitor
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9424
Driver Date: 4/19/2007 13:26:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_0905
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5031
Driver Date: 9/16/2004 12:21:18
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6600 GT
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Campagne Dread Lords\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\temp\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Campagne Dread Lords\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask D:\Documents and Settings\Christophe\Mes documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Campaign Data
Debug Message: Loading Scenario Data
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is campaign.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 3 x 3
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Campaign Game Started: Dread Lords Campaign
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: République Altarianne (2): Researching: Guerre Galactique
Debug Message: Random Event: End
Debug Message: République Altarianne (2): Researching: Propulsion à Impulsions
Debug Message: Random Event: End
Debug Message: République Altarianne (2): Researching: Militarisation Spatiale
Debug Message: Destroying ship Altarian Constructeur M0-4 23. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Destroying ship Altarian Constructeur M0-4 24. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: StarportWnd: Cannot find OBJID StarPort_Planet_Logo_Image
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
Debug Message: Tried to enter unprintable character: 8
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Reply #5 May 19, 2007 11:01:29 AM
from GalCiv II ForumsGalCiv II Forums
I launched the game and there was a message that said that 93.71 was too old to run the game.


That is very strange. The game only gives that message for drivers older than 2005, and the 93.71 drivers are from late 2006. The only thing I could think of is if the French version string is different and confused the game, but if that's case it should run fine aside from that warning.

If this new debug.err is the entire thing up to this latest crash, then it is a different problem now (note no "error flipping buffer" messages). In which case, please do as follows:

Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to [email protected].

Include with the email a description of what you were doing at the time, how to reproduce the crash if possible, a zipped save if applicable when you send an SE log to gc2bugs, and the appropriate debug.err file for DL or DA. The devs cannot help if you do not provide these details!

If SE does not automatically pop up and prompt you to send the report when the game crashes, you can find it at C:\Program Files\Stardock\SmartException (it will be the newest file with a .CRA extension).
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