I am sick and tired of haveing people tell me 'e-mail Stardock support', what have they done for me, i have sent them countless emails and never replied to any of them, i was roodly and abruplty shoved aside and left for the dogs to eat!
Did you ever get an automated response noting that a support ticket had been created for your case? If not, then that and any other responses were most likely blocked by your spam filter. Also note that each time you send an additional email it pushes your ticket back to the end of the queue (the autoresponse warns about this). So if you repeatedly mail support before waiting for a response you can keep your ticket at the end of the line perpetually where it will never be read.
thanks to the metaverse i cant even play GC2 it wont let me! I
tried to download GC2 but it says that i have to spend more money just
to play the god damn Game!
then we got broadband and when i opened my game it said i had to join metaverse to continue playing, and now i've done that they want more money just so i can get a Supid Serial number. i need that number coze my games says that i cant continue playing
until i activate it with a serial number (I do have one on the booklet
but it comes up as an invalid code)!
.. turns out that my plan worked, i am able to play GalCiv2 and better
yet i found out that my serial number is already taken by one of my
friends that i lent the game too.
If you update the game with a patch, you must activate the game. This is free and simply requires you to register your serial that comes with the game. Of course, as you saw a serial can only be registered once (you really shouldn't be lending the game to others to begin with). Without a serial, you can still play the version right off the retail discs, though.
If you want to use the latest updates to the game, I'd suggest you talk to your "friend" and get him to uninstall the game and give you his account. You can then change it use to your own email address and ask support to merge it with your own, so you can use the serial yourself.
