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Thor69
Thor69
Join Date 03/2006
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Frozen and Frustrated

April 27, 2007 12:26:18 AM from GalCiv II ForumsGalCiv II Forums
Okay, I've read many of the posts and I don't seem to be alone in the fact that Dark Avatar freezes after between 30-50 turns. The cursor is still active but none of the buttons are functional. I'm running Vista with 2 gigs ram and a Geforce go 7400 vid card and dual core T7400 processors. This is extremely annoying and I'm hoping someone can help me out before I erase the game and seek to get my money back. I've downloaded the latest drivers available but to no avail. Looking for some help.


Thanx
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Thor69
VeganFriend
Join Date 04/2007
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Reply #1 April 27, 2007 5:01:28 AM
from GalCiv II ForumsGalCiv II Forums
I can relate to how you feel. I am working with the same problem. Have you installed SmartException? It took me a while to figure out, but I am now submitting my SmartException log, my debug.err file, and my game save to the stardock developers. I'll bet that if enough of us submit evidence of the same problem, stardock with do something about it. Those of us using vista on dual core processors with nvidia cards are on the "bleeding edge" of technology, unfortunately.
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Thor69
TheLastArmada
Join Date 04/2007
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Reply #2 April 27, 2007 5:05:05 AM
from GalCiv II ForumsGalCiv II Forums
Didn't you guy here the new... It turns out Vista is a faulty window system, like Windows ME or 2000. Vista might be playing up.
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Thor69
kryo
Join Date 05/2003
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Reply #3 April 27, 2007 10:37:54 AM
from GalCiv II ForumsGalCiv II Forums
Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a post here. If this is a DA report, you'll find the debug in C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar instead. This will give us some technical information that can help troubleshoot your problem.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
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Thor69
bruinb77
Join Date 03/2003
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Reply #4 April 27, 2007 12:33:32 PM
from GalCiv II ForumsGalCiv II Forums
FYI, I have the same problem on XP (see Game Lock Up thread) so it is not isolated to Vista. Also, Version 1.6 Beta 1 did not solve the issue. But I'm confident the problem will be eventually found and solved.

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ogremech
Join Date 03/2006
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Reply #5 April 27, 2007 12:46:35 PM
from GalCiv II ForumsGalCiv II Forums
i get the problem a lot if i use the options of abundant planets and abundant habital planets but not as much if i use a option that uses less planets and less habital ones just an observation
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Thor69
feelfreetodie
Join Date 04/2007
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Reply #6 April 27, 2007 5:10:17 PM
from GalCiv II ForumsGalCiv II Forums
Its not just vista thats freezing, i have wondows xp service pack2 and have same problems of freezing, am running 1.6beta version, have turned off autosave cause that causes almost no crashes to desktop, but this degbug.err is for a freeze when i finished researching a tech the window popped up to show me i was finished and when i clicked done it froze, only the cursor was allowed to move but nothing else worked, had to kill power to comp to reboot.

LOL, it wont let me paste my debug here?
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Thor69
Thor69
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Reply #7 April 27, 2007 9:48:09 PM
from GalCiv II ForumsGalCiv II Forums
Hmmm, I've searched in all the galciv2 and Dark avatar folders and there is no bug report or debug.err file. I've installed beta 1.6 and no change.
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Thor69
VeganFriend
Join Date 04/2007
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Reply #8 April 27, 2007 11:13:08 PM
from GalCiv II ForumsGalCiv II Forums
I'm not sitting at my vista machine right now, so I can't tell you the exact directory to search, but if I recall correctly, I seem to have found the debug.err doc, the exceptionlog.zip, and my game saves deep in my "documents" and "local apps" directories (not under ...\program files\...). These locations are different from what folks have been saying here on the boards. I guess vista is just that different.
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Thor69
Thor69
Join Date 03/2006
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Reply #9 April 28, 2007 11:14:14 PM
from GalCiv II ForumsGalCiv II Forums
Still can't find the debug.err file anywhere. I tried downloading the modded drivers from laptogo2video.com but still having issues. I've searched my computer for anything with the word debug in it and nothing shows. This is ridiculous, I can't even uninstall the game. Did they not put a uninstall function in the game??
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kryo
Join Date 05/2003
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Reply #10 April 29, 2007 12:59:31 PM
from GalCiv II ForumsGalCiv II Forums
Still can't find the debug.err file anywhere.


You may need to run the game under an administrator account in order for the game to be able to write one. If you run under a regular account it will not be able to write to the game's folder by default.

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