hey can any1 explain to me why this is happening. im trying to activate my GC2 after updating it. ive put in my correct email address as well as a proper serial number but it keeps telling me error. bloody annoying. help
this is the error log.

Application start: 2007-4-19 21.57.39

Downloading test internet data...

Download: success

Test internet data - success

Mode 1, short info

Submitting activation request...

Download: success

Activation result: 12

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].