Since my game computer does not have internet access I have to activate Dark Avatar via email. I emailed the activation information as instructed to activate@stardock.com about 10 hours ago, and have received no reply yet. I expected the email activation process to be automated on Stardock's end because of the format of the information I had to send in ... had to be in plain text, etc. making it sound (and look) as though it would be read by a computer. I expected a relatively quick response subject to the activity level (how many others were trying to activate at the same time). If it is not automated I know I will have to wait until business hours on Monday, but if automated then something is broken. Does anyone know whether or not the process is automated?