Getting crackling sound how do I eliminate it?

anybody know of this problem? anything I can do about it?

I know, *bump*

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kryo

Join Date 05/2003

+458

Never heard any issue like that before, so I would expect it's some inherent problem with your system, not the game itself.

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but that is the funny part, i have no problems with anything else at all lol.

Any computer savy people out there can tell me what to look for? All I know is I have an intergrated video and audio card, not shure if that helps at all.

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If you post your debug.err info we can see some system specs and driver dates.
That might give a clue.

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Are you playing with an old sound card ? I had problems with crackling sound in a few games, oblivion and silent hunter3 but not GC2. After looking around the best advice i found was to pick up a new sound card.

Which cleared the problem up.

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i had no problem with oblivion, even with my built in 32 meg vid card, i know the settings were down to med to low, but ran good. had no problem with the sound at all.

How do I post debug.err? i don't know what that is lol

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Mumblefratz

Join Date 07/2006

+139

You're debug.err is in the directory where the game executables were installed. Search for debug.err if you can't find it. Open it with wordpad or notepad and copy (ctrl-c) the contents and paste (ctrl-v) them into your post.

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I have similar problem sometimes. It comes and goes. Sometimes sound always breaking up. PC is quite up to date. Seems that sound operating under too low a priority. Sorry-not have a solution.

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Hope this helps and isnt too late,

Start/control panel/sounds speeches and audio devices/sounds and audio devices/

Click on advanced(under speaker settings) click the performance tab and play with the hardware acceleration tab, many games with XP will actually do worse with the slider set to none. If you already had it set to none try it at max, setting it lower improved performance with win98 and lower

Also the lower quality your video card the more resouces it will pull away from your processor/motherboard leaving you with less processing power for your sound antialiasing being the number one culprit.

I occasionally have a game thats slurping up every available bit and decreasing the resources used elsewhere kills the crackling sound.

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Hiya! I recently bought the game, and am having the same problem (though I know this thread is ages old). The crackling is intermittent -- it doesn't happen every time, but once it starts it's hard to make it go away short of restarting and hoping for the best. Here's the contents of my debug.err:

Debug Message: Version v1.6 Dark Avatar last updated on: Wed Jun 6 08:51:50 2007
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/5/2007, 20:53:36
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JOLLYROGER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: D7223H-ABA A650Y
BIOS: BIOS Date: 06/04/04 18:42:11 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 512MB RAM
Page File: 387MB used, 3164MB available
Windows Dir: C:\WINDOWS

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1600 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor AGP (0x71C2)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_71C2&SUBSYS_030B1002&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1152 x 864 (32 bit) (85Hz)
Monitor Name: Dell P780
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6698
Driver Date: 6/13/2007 15:24:32
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [B400]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20051102&REV_05
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0443
Driver Date: 2/6/2004 20:37:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_6_SAMPLES
Debug Message: Game Resolution: 1152 x 864
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1600 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 85
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 a6e70d00
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Updating window with ID=0
Debug Message: Popup Manager Update: Unhiding FullscreenBink
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: Popup Manager Update: Updating window with ID=1
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\SandboxGames\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\Story Logs\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GC2DarkAvatar\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 273
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 5 x 5
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Popup Manager Update: Updating window with ID=20
Debug Message: Popup Manager Update: Unhiding QuarterlyWnd
Debug Message: Popup Manager Update: Updating window with ID=16
Debug Message: Game Screen: Setting mode to 2
Debug Message: Popup Manager Update: Unhiding ResearchWnd
Debug Message: Game Screen: Setting mode to 9
Debug Message: Game Screen: Setting mode to 0
Debug Message: Popup Manager Update: Updating window with ID=19
Debug Message: Popup Manager Update: Unhiding OptionsWnd
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Popup Manager Update: Updating window with ID=34
Debug Message: Popup Manager Update: Unhiding GNNWnd
Debug Message: Eval
Debug Message: BuildShip: Cannot build ship type 14-Constructor M5-9 at Carinoids I - No open slots
Debug Message: Popup Manager Update: Updating window with ID=19
Debug Message: Popup Manager Update: Unhiding OptionsWnd
Debug Message: Popup Manager Update: Updating window with ID=19
Debug Message: Popup Manager Update: Unhiding OptionsWnd
Debug Message: Popup Manager Update: Updating window with ID=19
Debug Message: Popup Manager Update: Unhiding OptionsWnd
Debug Message: Popup Manager Update: Updating window with ID=19
Debug Message: Popup Manager Update: Unhiding OptionsWnd
Debug Message: OptionsWnd: Quit Btn
Debug Message: Popup Manager Update: Updating window with ID=10
Debug Message: Popup Manager Update: Unhiding MessageBoxWnd
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 10650 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

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kryo

Join Date 05/2003

+458

Hiya! I recently bought the game, and am having the same problem (though I know this thread is ages old). The crackling is intermittent -- it doesn't happen every time, but once it starts it's hard to make it go away short of restarting and hoping for the best. Here's the contents of my debug.err:

Updating your audio drivers would be a good first step... three and a half years is an eternity as drivers go.

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I have a new (1-month old) laptop with the *evil* Vista OS on it and experienced this problem. After playing around trying to figure it out, I found that when a lot of background processes are running (i.e., anti-virus scans the hard drive) the crackling happens. When the anti-virus is not scanning the hard drive, sound is great.

So my advise is to see if there is anything in the background that is accessing the hard disk frequently.

P.S., did I say that I hate Vista?

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Haha -- after I posted that file I read it over out of curiosity and realized the drivers were wicked old. Anyways, I updated them, and still had the problem. But I think Tertullian's on to something -- in my very un-scientific study (aka, I did this once) I closed all of my background programs except for what was necessary (I don't own virus software, incidentally). It was fine then, so I'd recommend that, but like I said, that was only yesterday. Also, the most recent drivers I think are from Oct of '06. Durn it!

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