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Join Date 09/2006

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Problem running the game

when I run the game, my screen turned blank(black screen), then the GalCiv cursor appear, the whhole screen stayed in such a way for about 4 to 5 second and then it goes back to my XP desktop.

My hardware spec, 512Mb RAM, ATI Radeon 9250, 128MB memory.

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Copy and paste the contents of your Debug.err file, which should be located in C:\Program Files\Stardock\TotalGaming\GalCiv2 (assuming the default install folder) into the reply box. (you can open the file with Notepad)

That should give some indication of what is happening.

From the sound of it however, you may have installed a new video card and left the motherboards onboard video enabled in the BIOS. That can cause this kind of problem.

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Here's my Debug.err file
-----------------------
Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/28/2006, 00:41:58
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MYCOMP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: English (Regional Setting: English)
System Manufacturer: ECS
System Model: PT880PRO-A
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
Physical Memory: 512MB RAM
Page File: 480MB used, 768MB available
Windows Dir: C:\WINDOWS

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9250
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter AGP (0x5960)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_59601002&REV_01
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (16 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6517
Driver Date: 2/23/2005 10:36:24
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_AA011019&REV_60
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5780
Driver Date: 1/28/2005 17:48:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9250
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.

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First off, patch up to 1.31 (it is available on Stardock Central or the downloads page of the site here), and update your video drivers. You can find new drivers at ati.com.

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I thought GC2 had to run in 32bit. The debug is showing 16bit. May want to change that also.

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Current Display Mode: 1280 x 1024 (16 bit) (60Hz)

Gc2 requires a 32 bit color depth

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Hi all,
it works not, after I changed the display to 32 bit
thank you

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it works not, after I changed the display to 32 bit

Could you post a new debug.err file to see what new problem may have appeared?

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