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Jeffrey Ericson
Jeffrey Ericson
Join Date 09/2006
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Game crashed immediately...

September 25, 2006 8:19:50 PM from GalCiv II ForumsGalCiv II Forums
I installed and ran the demo just fine and decided to buy the program. It won't run at all... It definitely isn't the graphics card or basic requirements.

Here's the debug file. I appreiciate any help. btw, the file it is looking for before it crashes, I don't seem to have on my machine...

Debug Message: Version v1.31 last updated on: Wed Sep 13 18:41:18 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/25/2006, 17:14:40
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: POWER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron XPS Gen2
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) M processor 2.13GHz
Physical Memory: 2048MB RAM
Page File: 812MB used, 3127MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce Go 6800 Ultra
Manufacturer: NVIDIA
Chip Type: GeForce Go 6800 Ultra
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00C9&SUBSYS_019C1028&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7851
Driver Date: 9/8/2005 17:58:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel C-Major Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01AA1028&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.4249.0000
Driver Date: 11/1/2004 17:52:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1920 x 1200
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce Go 6800 Ultra
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default/Data/*.str
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Movies\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\sfx\*.wav
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Music\*.mp3
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\*.xml
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Jeff\My Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PlanetDescriptions\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Jeff\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Events\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\Invasions\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Demo\Mods\Default\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Could not parse file screens\PurchaseWnd.dxpack for EFDX objects.
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Value_BuyingItem
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Value_BuyingItem_Description
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_PictureFrame
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Buisiness_Slot1
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Cost_Slot1
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Buisiness_CheckBox_Slot1
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Buisiness_Slot2
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Cost_Slot2
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Buisiness_CheckBox_Slot2
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Buisiness_Slot3
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Cost_Slot3
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Buisiness_CheckBox_Slot3
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Buisiness_Slot4
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_Cost_Slot4
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Buisiness_CheckBox_Slot4
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_TreasuryAfter
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Value_TreasuryAfter
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Title_WeeklyAfter
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Value_WeeklyAfter
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Button_OK
Debug Message: PurchaseWnd: Cannot find OBJID PurchaseWnd_Button_Cancel
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Jeffrey Ericson
_Demonic_
Join Date 05/2006
0
Reply #1 September 25, 2006 8:47:28 PM
from GalCiv II ForumsGalCiv II Forums
well i've noticed that with the retail version of galciv2 sometimes the game would crash when i went to the next turn, or upgraded a ship or tried researching a tech that was over 25 weeks. And if your game is crashing before it even starts maybe your firewall or anti-virus kills the process thinking its a virus, what you could try is turning off the firewall and your anti-virus, that may help you, or maybe if you backup all your files and re-format your computer that may help also. And if that should fail maybe its your processor speed or perhaps there is an error in your registry? anyways hope that helped, i think your best bet would be to install the game and then download the stardock dowloader program and update to the most recent update, and if that fails, well then i dunno, hope that helps.
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Jeffrey Ericson
kryo
Join Date 05/2003
+458 moderator
Reply #2 September 25, 2006 9:35:18 PM
from Stardock ForumsStardock Forums
Looks like one of the interface files was corrupted or downloaded incorrectly. A full reinstall should fix it up.
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Jeffrey Ericson
CodeCritter
Join Date 11/2005
+13 sdemployee
Reply #3 September 25, 2006 10:31:56 PM
from GalCiv II ForumsGalCiv II Forums

Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7851
Driver Date: 9/8/2005 17:58:00

It looks like your video drivers are over a year old.  There have been some graphical enhancements in later versions of the game that were not in the demo.  These will require you to update your video drivers.  Please check nvidia.com for new drivers.

 

kryo is right too.  It looks like an interface file did get corrupted.  A reinstall should fix that.

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