Hello new to the forums

I bought Galciv2 on ebay from asia (as its cheaper) and when i recieved the game, it was in a plastic sleve, with paper for front and back covers, and the cds themselves looked fake.
However, looking at the reverse of the cd, it looks like a factory copy, the back is silver (not the purple or coloured style of CD-Rs) and does not have a line where the data has been burned. also and most importantly the inner ring does say 'Galactic C D lords D1' which makes me believe it is genuine as this can't be printed by copiers and only in factories.

The serial that is provided, also on a sheet of paper only has 22 digits (as opposed to the correct 28). i typed it in anyway and it told me that i had an italian copy where by mistake the italian publisher (Paradox) printed only 25 digits in the serial. and supplied a weblink to rectify this problem.

i went to this weblink and typed in my 22 digit serial and e-mail address and was told that the serial is invalid (as it is only 22 digits and not 25).

Can anyone help me here with this problem?