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BaninLance
BaninLance
Join Date 02/2006
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Fixed Now! Crash (Reoccuring) 1.1

April 21, 2006 12:29:47 AM from GalCiv II ForumsGalCiv II Forums
http://www.alexbanin.com/debugcrash1.err
http://www.alexbanin.com/debugcrash2.err
http://www.alexbanin.com/debugcrash3.err

I'd send these in, but I don't know the e-mail address. Anyhow, I am playing on a Gigantic galaxy, at the highest difficulty level (suicidal?), 9 opponents (Torians are dead now), Uncommon Habital planets, common planets, uncommon stars, cluster stars, common anomilys, no tech trading, no tech victory, very low tech rate.

I crash every 3-10 turns. Every time the last three lines in the crash log read:
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: End

This has happened like 15 times, but I only got pissed off enough to start saving the logs the last three. Please tell me you can fix this, it is really annoying to reload the game so often.

-Banin
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BaninLance
BaninLance
Join Date 02/2006
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Reply #1 April 21, 2006 12:46:48 AM
from GalCiv II ForumsGalCiv II Forums
It happened again! http://www.alexbanin.com/debugcrash4.err

Please help me, I'm addicted to your game and it keeps crashing on a freaking random event (P.S. I never see a random event message in game, that is always just the last message in the log.)
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BaninLance
The Wicked Flea
Join Date 01/2005
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Reply #2 April 21, 2006 9:29:23 AM
from GalCiv II ForumsGalCiv II Forums
Try downloading and installing, through Stardock Central, letting the game crash and then emailing the .DMP and .CRA files along with the Debug.err one to gc2bugs@stardock.com.

I have a recurring crash myself, but it seems to happen on a specific random event... not like I can figure out which. It's not happened YET in 1.1b4a for me, but my fingers are still crossed.
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BaninLance
BaninLance
Join Date 02/2006
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Reply #3 April 21, 2006 11:29:46 AM
from GalCiv II ForumsGalCiv II Forums
Hey Flea, thanks for the response. I didn't quite understand what you are telling me to do though. Am I supposed to download another program through Stardock? I already DLed the game and patch through Stardock, do I just need to run the game differently somehow (i.e. not from the desktop icon)?
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BaninLance
CodeCritter
Join Date 11/2005
+13 sdemployee
Reply #4 April 21, 2006 11:53:10 AM
from GalCiv II ForumsGalCiv II Forums
Please try updating to beta 4b:
version 1.10[b4].018 in Stardock Central.

This should eliminate these crashes.
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BaninLance
BaninLance
Join Date 02/2006
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Reply #5 April 21, 2006 12:05:27 PM
from GalCiv II ForumsGalCiv II Forums
Doh, sorry CodeCritter. My title is wrong, I am actually using v1.1 BETA 4B as you can clearly see in the first line of my .err logs. I had updated to it last night hoping it would fix my crash, but it did not. I changed my title to reflect my correct version. I apologize again for the confusion.
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BaninLance
BaninLance
Join Date 02/2006
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Reply #6 April 21, 2006 12:11:10 PM
from GalCiv II ForumsGalCiv II Forums
Just found frogboy's sticky on SmartException (https://forums.galciv2.com/?ForumID=162&AID=109712#846692)

I'll DL that and run with it tonight (at work now), hopefully that will give you good data.
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BaninLance
CodeCritter
Join Date 11/2005
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Reply #7 April 21, 2006 1:00:53 PM
from GalCiv II ForumsGalCiv II Forums
Thanks, BaninLance.
SmartException files are the best way for us to get to the bottom of crashes like this. If you have saved games that reproduce the crash, those are very helpful too.

Please e-mail these files to gc2bugs@stardock.com. Thanks
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BaninLance
BaninLance
Join Date 02/2006
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Reply #8 April 21, 2006 10:45:04 PM
from GalCiv II ForumsGalCiv II Forums
FYI CodeCritter, in case you see this first, I sent in an e-mail containing two crashed with the .cra, .dmp, .err, and savegame files to gc2bugs@stardock.com. Let me know if I can be of any more help.
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BaninLance
CodeCritter
Join Date 11/2005
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Reply #9 April 21, 2006 10:54:11 PM
from GalCiv II ForumsGalCiv II Forums
Thanks, Banin.

I'll look at them as soon as I can.
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BaninLance
BaninLance
Join Date 02/2006
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Reply #10 April 25, 2006 11:57:54 AM
from GalCiv II ForumsGalCiv II Forums
Hey Critter, any word if a fix for this crash is making into the 1.1 final that is supposed to be out within a day? I have stopped playing all together because of this thing
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BaninLance
BaninLance
Join Date 02/2006
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Reply #11 April 25, 2006 10:27:57 PM
from GalCiv II ForumsGalCiv II Forums
Sigh, just played after upgrading to 1.1 final (.027) and it crashed same as before
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BaninLance
BaninLance
Join Date 02/2006
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Reply #12 April 25, 2006 11:54:43 PM
from GalCiv II ForumsGalCiv II Forums
Well, I upgraded my drivers (video and audio) to the latest available versions just in case. It didn't help. I'm sending in another zip file which contains the .err, .cra, .dmp, and save game.
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BaninLance
CodeCritter
Join Date 11/2005
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Reply #13 April 26, 2006 2:14:30 PM
from GalCiv II ForumsGalCiv II Forums
BaninLance,
Thank you for all of your sent files. I've just downloaded your new save file and that has reproduced the crash. I'm sorry we weren't able to get a fix for it by 1.1, but I'm looking into it right now.
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BaninLance
CodeCritter
Join Date 11/2005
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Reply #14 April 26, 2006 2:57:41 PM
from GalCiv II ForumsGalCiv II Forums
According to the data in the saved game file, it was created with 1.1 Beta 4A.
Many of the fixes made for version 1.1 will require you to restart your games for them to take effect.

Please start a new game with the final 1.1 version and if you get this crash, please let us know.

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BaninLance
BaninLance
Join Date 02/2006
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Reply #15 April 26, 2006 3:19:34 PM
from GalCiv II ForumsGalCiv II Forums
Okay, I'll do that tonight CodeCritter, thanks for the reply You have given me new hope!
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BaninLance
Norin
Join Date 03/2003
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Reply #16 April 26, 2006 3:29:11 PM
from GalCiv II ForumsGalCiv II Forums
CodeCritter: I started a game with the final version of 1.1 and am experiencing a repeating crash while loading my autosave and previous autosave after a game crash. I emailed a copy of the smartexception log to gc2bugs last night.
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BaninLance
BaninLance
Join Date 02/2006
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Reply #17 April 27, 2006 5:48:33 PM
from GalCiv II ForumsGalCiv II Forums
Hey CodeCritter, just wanted to let you know that starting a new game seemed to fix the problem. Thanks for all the time you spent looking into this I'm now a happy camper again.
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BaninLance
CodeCritter
Join Date 11/2005
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Reply #18 April 27, 2006 6:14:36 PM
from GalCiv II ForumsGalCiv II Forums
Banin,
That's good news. Glad to hear it's working for you again

Norin,
Thanks, I'll get at it as soon as I can.
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