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xMrLuckyx

Join Date 03/2003

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Unable to use SDC to download Beta3

Just like it says, I haven't got SDC to work since Beta1. Every download attempt errors out trying to get Earth.png. I've tried different servers, clearing the cache and uninstalling/reinstalling SDC. I don't think my system is hosed I think the script is wrong, but I'm open to suggestions. Relevent snippet of the log follows. My guess is that "Gfx\ s\planets" is supposed to be "Gfx\ InfoIcons\planets", but that's just a guess.

Mr. Lucky

Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\Terrain\YellowHighlight old.png_ 1 | 01/24/2005 06:49 | 641
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\Terrain\YellowHighlight.png_ 1 | 01/24/2005 06:48 | 2980
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Server: Using other server http://sdcentral2.stardock.com
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Server: Using other server http://sdcentral4.stardock.com
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\DOCUME~1\Josh\LOCALS~1\Temp\sdcentral\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Result: Installation failed (0)

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bump for visibility, apologies if redundant.

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Have you tried completely uninstalling SDC and downloading the latest version?

That worked for ,e when I had problems.

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Yes, that was indicated in the original post when I said I "tried.. uninstalling/reinstalling SDC" Thanks for sort of reading it though.

Mr. Lucky

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Have you tried changing the default temp location for downloads? Sometimes Windows goes a bit screwy with long path names and security issues if there was a file that was corrupted in the last folder in the path.

Create a folder on your root drive, use a short one word name such as sdtemp, and direct the SD program to use that as a temp file location to see if that works. (This can be done in the settings menu.)

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Thanks for the tip. Tried it, but no joy.

Turns I had actually tried it before posting--apparently on of the latest SDC versions moved the temp download directory out of the "Documents and Settings" tree and into the SDC installation directory tree.

In any event I tried moving the temp doownload directory to various other even simpler trees and none of them worked. A snippet from the latest log follows.

Thanks again for the tip though.

Mr. Lucky.

Download: C:\sd\Base\Gfx\Terrain\Desert_Query.png_ 1 | 10/21/2005 12:00 | 23497
Download: C:\sd\Base\Gfx\Terrain\Mountain_Query.png_ 1 | 10/21/2005 12:00 | 28520
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Server: Using other server http://sdcentral2.stardock.com
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Server: Using other server http://sdcentral4.stardock.com
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 1 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 2 | -14 The Url is invalid
Download: C:\sd\Base\Gfx\ s\planets\Earth.png_ 0 | Attempt 3 | -14 The Url is invalid
Result: Installation failed (0)

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Well, it still happens with the latest and greatest version of beta3.

Whenever it gets to Earth.png it tries to use a clearly bogus directory structure, i.e. "...\Gfx\ s\planets\Earth.png" That's 8 spaces between Gfx\ and s\, by the way. The exact messages from the log can be seen in the post above.

As mentioned above, I tried different servers, clearing the cache, different download directories and complete uninstall/reinstall of SDC. None of these steps have had any positive effect. My debugging instinct tells me the 8 spaces should be replaced with "InfoIcon", but I have no way of verifying that.

I'm mildly frustrated that SDC doesn't work as advertised but since I assume the release, non-beta patch will be available as a standalone download, I'm not really upset. That is a fair assumption right?

I would however, feel better if a Stardockian or someone familiar with how SDC is designed to work could address this issue. As I understand it it is a core function of SDC and indeed of Stardock itself to facilitate downloading of frequent software updates.

So...I have SDC and I can't download the latest update. Please help.

Mr. Lucky.

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