cannot load game

alright, i get through the main page, yatta yatta, get through the whole creation process and when i finally get to the loading screen, it shuts down, usually with a windows error message that tells me nothing. anyway, if you guys out there could give me a hand with this, i would most thankful. oh, another note, before i got the beta update, i couldnt see anything past the movie. i dont know what that was all about. heres my debug file to help out with it. thanks folks.

Debug Message: Version v1.0X.2 last updated on: Tue Mar 7 15:02:59 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/6/2006, 18:14:47
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KOYOMI
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: DM173A-ABA S5200NX NA310
BIOS: Award Modular BIOS v6.0
Processor: Intel(R) Celeron(R) CPU 2.70GHz, ~2.7GHz
Physical Memory: 504MB RAM
Page File: 222MB used, 1008MB available
Windows Dir: C:\WINDOWS

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip Type: Intel(R) 82845G Graphics Controller
DAC Type: Internal
Key Device: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_80931043&REV_03
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (85Hz)
Monitor Name: Dell M990
Monitor Max Resolution: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.13.0010.3510
Driver Date: 4/15/2003 17:40:56
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_80981043&REV_02
Manufacturer ID: 65535
Product ID: 65535
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5260
Driver Date: 7/1/2003 00:05:36
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 85
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: Hardware does not support a color cursor.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Research_Value
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Population_Value
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Colture_Value
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 171.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 245
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing hidden planet surface init thread. Waiting for it to die.

Debug Message: Aborting hidden planet surface initialization.
Debug Message: Hidden planet surface init thread dead.
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

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Frogboy

Join Date 03/2001

+2423

The log actually implies you're pressing the exit button which is of course not the case.

But looking at your driver date: Driver Date: 4/15/2003 17:40:56

That was before DirectX 9 and unfortunately the game requires video drivers that support DirectX 9 (9c to be exact). Try to get an upadte to that driver and it should be fine.

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Yikes! your graphic card drivers are very old --- update them if possible - ( i see it is an internal Intel chipset - This may be hard to do....you may want to look at getting a standalone card)

I alos see your system memory being reported a s 504MB - this is a bit strange - usually it is 512MB - or a value dividable by 32. You may want to run a mem test to see if you ahve a bad stick - that would definately cause issues.

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i tried to download a 81.98 forceware driver but it says i do not have the hard ware to install it or some bs like that...

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I alos see your system memory being reported a s 504MB - this is a bit strange - usually it is 512MB - or a value dividable by 32. You may want to run a mem test to see if you ahve a bad stick - that would definately cause issues.

That's not strange at all. Onboard video cards usually use system memory, so the memory reported by the system has to be less than the physical amount of RAM installed. So this appears to be an 8MB on-board video card, and the machine physically has 512MB of RAM.

Best thing to do is get a new video card, preferably with 128MB of on-board RAM. Should be pretty cheap to find an nVidia 6600 or 6800 right now, since those are like 3-4 generations behind (I have a GeForce 6600 w/ 128MB and I have no issues with GalCiv2).

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its my drivers really. they said they couldnt find any drivers complatiple with my system, and so the driver update did not go.

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Did you run the windows driver update? it's a load of BS. It refused to update my ancient drivers, had to do it manually. Seeing as it's intel, you'll have to do a bit of googling. And get that memory looked at, it really is weird to have 504m

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um, know where i can get the windows driver update? or how i can go about looking for it?

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http://www.intel.com/support/graphics/intel845g/sb/cs-009072.htm?iid=graphics+845main&

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there it is! thanks guys for all of your help. ill check into the memory issue, but thanks for helping me get this thing online. *bows* have a good evening, and thank you all for your help and the link

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Thanks for pointing out the obvious Drawfour - I stand corrected. [blush] It's just that I don't see much 'shared video' memory anymore with the clients I am now dealing with - I mostly work on Servers and high end WS for the past few years - I totally forget about that. My bad.

Definitely time to invest in a new card with onboard memory....can probably pick up an older 128MB one up for under $40 online...maybe even under $30....

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