Adragal, did you even try e-mailing support@stardock.com or coming in the chat room? We've got multiple people posting multiple threads about the same problem, and stuff keeps coming off this page. 

Well, after having all my forum posts and requests for help since the last week simply ignored by Stardock while some other people get two or even three devs helping them

???? I don't understand the bit about 'last week' since GCII was fully available only yesterday.

I don't understand the bit about 'last week' since GCII was fully available only yesterday.

Maybe it was a problem with his order?


EDIT: and now you already have 2 devs at your side, see how good they are

Having issues since Preloading week.

Strange the support not having records of my emails since I sent them and I did not receive any error messages. Most of my posts where located in the now unstickied woes posts and in posts of people with similar problems.

My problem is quite simple: the download did not resume after some server hiccup. It's damn frustrating to download a monster file of 551MB to 76% and lost it all and having it start from beginning over and over again. This happens even with the smaller ~100 MB.

My problem is quite simple: the download does not resume after some server hiccup.

It's VERY frustrating to download a monster file of 551MB up to 76% just to lost it all and having it start from beginning over and over again. This happens even with the smaller ~100 MB.

Hmm I've made an edit to my post above and I can't see the changes. But if I click the edit again, I can see it

Same here. That's why the post above repeats what I said after editing my reply.

My problem is quite simple: the download does not resume after some server hiccup. It's VERY frustrating to download a monster file of 551MB up to 76% just to lost it all and having it start from beginning over and over again. This happens even with the smaller ~100 MB.

1) Did you try a different server?  The stickies threads deal with this.  Just try a different server.

2) Download resuming had some issues during the pre-load test (hence the reason for the test).  It's been long since addressed. 

3) We don't control the Internet. Our long term conquest plan does involve taking control of it all. But in the meantime, you're in Brazil. We're in the United States.  Your best route is to check different servers and find one that is fastest for you.

Adragal, I hunted down your posts in the woes thread. Did you try switching servers? What version of Stardock Central are you using? It should be at least 2.29a.

If your version of Stardock Central is not 2.29a, in Stardock Central go to Tools->Settings. Under Auto Update, make sure that Check for any Stardock Central (Beta/Release) Updates is selected, and that Prompt before updating Stardock Central is checked. Restart Stardock Central and see if prompts you to update.

If it doesn't prompt you to update try uninstalling SDCentral and install it again from here:

Link>

If you are runing 2.29a, try running this to clear your temp directory before trying to install again:

Link

3) We don't control the Internet. Our long term conquest plan does involve taking control of it all.

But...but....why? Everyone worldwide could switch to Stardock Central....and then Object Desktop on all pc's....muahahahahahah

CariElf, I tried the servers at Chicago, California and 4. My latest SDC build is 117, version 2.29a. I managed to download the Multimedia package after some tries but it stopped there. The error log was always 19 - Connection closed by the server and 1 - Extraction error. for some reason the download just keep restarting over and over again

My biggest frustration is that I managed to download much bigger files in the past.

I think I'll just follow the advice from Citizen Terl and just keep retrying. I'll try that route too WishX.
Thanks all. If all fails (I hope not) I'll just ask for a refund.

Adragal--I would give CariElf's ideas a try. I had to uninstall and reinstall SDC once before. I would also try her link to clear the temp directory. She really is quite the expert here. She also will not give up

I can definitely understand your frustration....been there before with things. Believe me, the game is worth the effort. Keep us posted.

Sorry for the double post, still having a few trouble submitting my posts. This one is the edited one, the correct one.


Hello again Adragal.

Mais um brasileiro! E eu que pensava ser o unico!


Have you checked the available space on your hard drive as Terl suggested? My first attemp to download everything failed because I though almost 3Go . Turned out it wasn't enough... (due to the temp file downloaded then the extraction of the previous files then installation) anywayy, it wasn't enough.



E sem brincadeira, essa compania é o maximo. Eles realmente tentam ajudar. Verifique tambem que sua conexão não cai de vez em quando (eu tive este tipo de problema quando meu modem estava conectado por USB).
Boa sorte. Se nada der certo, eu posso até mandar pra você pelo correio (mas eu estou na França, vai demorar ums 10 dias), e basta voxê usar seu numedo de serie que lhe foi fornecido e SDC para instalar). Abraços na terra natal.

(I was just encouraging him and praising stardock in our native language