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StATICnOiSe
Join Date 04/2008
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Twilight of the Arnor Crashes imediatly after intro cut scene

June 4, 2010 2:34:28 PM from GalCiv II ForumsGalCiv II Forums

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2ULDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EUDebug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial NoDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2ULDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EUDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2ULDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EUDebug Message:  Checking DX Version.Debug Message:  *********DXDiag info follows.*********System InfoTime: 6/4/2010, 12:21:05DirectX Version: DirectX 11Machine Name: NUCULARCANISTEROperating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)Languages: English (Regional Setting: English)System Manufacturer: System manufacturerSystem Model: System Product NameBIOS: BIOS Date: 12/30/09 15:40:02 Ver: 08.00.15Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHzPhysical Memory: 8192MB RAMPage File: 2148MB used, 14232MB availableWindows Dir: C:\Windows

Display InfoDisplay device 1:Device Name: \\.\DISPLAY1Card Name: NVIDIA GeForce GTS 250Manufacturer: NVIDIAChip Type: GeForce GTS 250DAC Type: Integrated RAMDACKey Device: Enum\PCI\VEN_10DE&DEV_0615&SUBSYS_11403842&REV_A2Display Memory: 4079 MBCurrent Display Mode: 1280 x 1024 (32 bit) (75Hz)Monitor Name: Generic PnP MonitorMonitor Max Resolution: Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver Version: 8.17.0011.9713Driver Date: 3/16/2010 00:51:59DirectX Acceleration Enabled: Yes 

Sound infoSound device 1:Description: Speakers (Realtek High Definition Audio)Default Sound Playback: YesDefault Voice Playback: YesHardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10438357&REV_1001Manufacturer ID: 1Product ID: 100Driver Name: RTKVHD64.sysProvider: Realtek Semiconductor Corp.Driver Version: 6.00.0001.5735Driver Date: 11/11/2008 03:14:02Type: WDMOther Drivers: Acceleration Level: 1Cap Flags: 0Min/Max Sample Rate: 0, 0 Sound device 1:Description: Realtek Digital Output (Realtek High Definition Audio)Default Sound Playback: NoDefault Voice Playback: NoHardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10438357&REV_1001Manufacturer ID: 1Product ID: 100Driver Name: RTKVHD64.sysProvider: Realtek Semiconductor Corp.Driver Version: 6.00.0001.5735Driver Date: 11/11/2008 03:14:02Type: WDMOther Drivers: Acceleration Level: 1Cap Flags: 0Min/Max Sample Rate: 0, 0 

Debug Message:  *********END dxdiag info.*********Debug Message:  Entering WinMainDebug Message:  ******* Starting Game Shell *******Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named LanguageDebug Message:  Preparing to change display settings.Debug Message:  Using hardware vertex processingDebug Message:  Using multilsample setting: D3DMULTISAMPLE_8_SAMPLESDebug Message:  Attempting to create D3DDevice at resolution 1280 x 1024, Windowed: 1, Multisample: 8Debug Message:  Game Resolution: 1280 x 1024Debug Message:  Running in windowed mode.Debug Message:  HAL (hw vp): NVIDIA GeForce GTS 250Debug Message:  D3DPRESENT_INTERVAL_IMMEDIATEDebug Message:  Refresh rate: 0Debug Message:  Bit Depth: 32 bit.Debug Message:  *********Checking D3DDevice Caps***********************Debug Message:  A full-color cursor is supported in hardware at high resolution modes.Debug Message:  Border size reported as 6 by 28Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ffDebug Message:  Now windowed.Debug Message:  Shell initialization completeDebug Message:  GalCiv2 is activated.Debug Message:  ***** Initializing Game *****Debug Message:  Timer Frequency is 0 2faf56Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2ULDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EUDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfgDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfgDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfgDebug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopXDebug Message:  Initializing sound card.Debug Message:  initailizing binkDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bikDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bikDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bikDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.pngDebug Message:  No files found matching mask Movies\techs\*.bikDebug Message:  No files found matching mask Gfx\Tutorials\*.bikDebug Message:  No files found matching mask C:\Users\StATICn0iSe\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bikDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpackDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wavDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3Debug Message:  No files found matching mask C:\Users\StATICn0iSe\Documents\My Games\GC2TwilightArnor\sfx\*.wavDebug Message:  No files found matching mask C:\Users\StATICn0iSe\Documents\My Games\GC2TwilightArnor\Music\*.mp3Debug Message:  No files found matching mask C:\Users\StATICn0iSe\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3Debug Message:  Create setup screens.Debug Message:  Clear galaxy settings.Debug Message:  Clear influence.Debug Message:  Clear up laws.Debug Message:  Clear first time events.Debug Message:  Clear wonders and trade goods.Debug Message:  Clear sector mapper.Debug Message:  Set mouse.Debug Message:  Set update timer.Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/*.xmlDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xmlDebug Message:  No files found matching mask ./Data/*.xmlDebug Message:  Clear data definitions.Debug Message:  Killing ship styles:Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xmlDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xmlDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xmlDebug Message:  No files found matching mask C:\Users\StATICn0iSe\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xmlDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleetDebug Message:  No files found matching mask ./Data/\FleetFormations\*.fleetDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.pngDebug Message:  No files found matching mask Gfx\Planets\C0*.pngDebug Message:  No files found matching mask gfx/Terrain/1SideN*.pngDebug Message:  No files found matching mask gfx/Terrain/1SideE*.pngDebug Message:  No files found matching mask gfx/Terrain/1SideS*.pngDebug Message:  No files found matching mask gfx/Terrain/1SideW*.pngDebug Message:  No files found matching mask gfx/Terrain/2SideN*.pngDebug Message:  No files found matching mask gfx/Terrain/2SideE*.pngDebug Message:  No files found matching mask gfx/Terrain/2SideS*.pngDebug Message:  No files found matching mask gfx/Terrain/2SideW*.pngDebug Message:  No files found matching mask gfx/Terrain/3SideN*.pngDebug Message:  No files found matching mask gfx/Terrain/3SideE*.pngDebug Message:  No files found matching mask gfx/Terrain/3SideS*.pngDebug Message:  No files found matching mask gfx/Terrain/3SideW*.pngDebug Message:  No files found matching mask gfx/Terrain/4SideN*.pngDebug Message:  No files found matching mask gfx/Terrain/4SideE*.pngDebug Message:  No files found matching mask gfx/Terrain/4SideS*.pngDebug Message:  No files found matching mask gfx/Terrain/4SideW*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.pngDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfgDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfgDebug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfgDebug Message:  Reading Star NamesDebug Message:  Reading Star Names... Done

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StATICnOiSe
kryo
Join Date 05/2003
+458 moderator
Reply #1 June 4, 2010 3:09:54 PM
from GalCiv II ForumsGalCiv II Forums

As it appears you've already tried the standard solution (setting the game to windowed mode and matching the resolution), please contact support@stardock.com about this issue.

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StATICnOiSe
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #2 June 4, 2010 4:26:31 PM
from GalCiv II ForumsGalCiv II Forums

When you do, send in the debug.err file as an attachment so we can take a look at it with the proper formatting.

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StATICnOiSe
Lewzor
Join Date 05/2007
0
Reply #3 June 18, 2010 12:41:17 AM
from GalCiv II ForumsGalCiv II Forums

I was having the same problem, where Twilight would crash immediately after the intro movie.  I found out that for some reason, my DarkAvatar installed in my root directory on my C drive, and not in the same folder that Twilight was located in.  I moved the folder, and changed the registry key to point to the new location, and the problem was fixed.  Hope this helps.

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