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Obelisk357
Obelisk357
Join Date 09/2003
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Retrieving my DA serial code

May 11, 2008 11:40:43 AM from GalCiv II ForumsGalCiv II Forums

My serial code for Dark Avatar is missing. I've no record of it in my e-mails, my purchase order for the game is likely long deleted and I just cannot find it anywhere. I am wondering if there is any way I can retrieve my serial code, either by nagivating my stardock account details somehow.

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Obelisk357
kryo
Join Date 05/2003
+458 moderator
Reply #1 May 11, 2008 12:23:26 PM
from GalCiv II ForumsGalCiv II Forums
Just enter your email address here and you can have it sent to you.
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Obelisk357
Obelisk357
Join Date 09/2003
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Reply #2 May 11, 2008 1:27:36 PM
from GalCiv II ForumsGalCiv II Forums
I did that, but Dark Avatar wasn't listed though GC and ToA were. I ordered DA as a separate disc as my dl speed when it came out wasnt very good. Would that have anything to do with my lack of a serial number?
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Obelisk357
kryo
Join Date 05/2003
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Reply #3 May 11, 2008 4:11:51 PM
from GalCiv II ForumsGalCiv II Forums
If you ordered it with a different email address (or used paypal and have a different addy on that), then it'll be listed under that one rather than that for your SDC account. So you'll need to enter that one instead.
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Obelisk357
Alstein
Join Date 07/2004
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Reply #4 May 11, 2008 4:25:32 PM
from GalCiv II ForumsGalCiv II Forums
There are still some issues with the DA registration code not transferring well.
It's a minor issue, as I can get the codes, copy and paste, but it's annoying. It only happens with DA, not DL or TA. Instead of inputting in a code I get a version number.
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Obelisk357
Obelisk357
Join Date 09/2003
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Reply #5 May 11, 2008 5:19:47 PM
from GalCiv II ForumsGalCiv II Forums
Nope, I only have the one e-mail address. Thing is without my serial code for DA I am unable to update it, leading to several errors while playing ToA. Is there any possible solution besides me shelling out for a new copy?
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Obelisk357
kryo
Join Date 05/2003
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Reply #6 May 11, 2008 5:57:58 PM
from GalCiv II ForumsGalCiv II Forums
In that case you'll want to contact support@stardock.com and see if they can help you dig it up.
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Obelisk357
Obelisk357
Join Date 09/2003
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Reply #7 May 11, 2008 9:19:59 PM
from GalCiv II ForumsGalCiv II Forums
I will do. I would like to thank you for the assistance you have offered so far Kryo, I very much appreciate the time you have taken in answering my queries.
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