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TheAndrewKnight
TheAndrewKnight
Join Date 01/2008
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Can't register

January 11, 2008 6:13:08 AM from GalCiv II ForumsGalCiv II Forums
I can't register a metaverse character. When I enter my serial number, they say it needs to be activated, but on the page it links to, I can't activate it, I just get an error message:
Error 3: Serial Number Is Not Registered To This Account.
I am actually from Russia and have a Russian version but I have read on the Russian publisher's page that everything must be ok, so I don't know what I should do . Help me!
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TheAndrewKnight
TheAndrewKnight
Join Date 01/2008
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Reply #1 January 11, 2008 6:23:27 AM
from GalCiv II ForumsGalCiv II Forums
I actually have a gold edition and the page is for registering dread lords... Where do I register dark avatar..?
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TheAndrewKnight
Peace Phoenix
Join Date 01/2004
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Reply #2 January 11, 2008 8:08:55 AM
from GalCiv II ForumsGalCiv II Forums

Error 3: Serial Number Is Not Registered To This Account.

I think that this means the serial number is associated with another e-mail.

I am not sure to correctly understood which version you have. Have you a gold edition (DL + DA) localized in russian?

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TheAndrewKnight
kryo
Join Date 05/2003
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Reply #3 January 11, 2008 9:41:36 AM
from GalCiv II ForumsGalCiv II Forums
If it's a new copy published by Snowball, contact support@stardock.com. Those ones should have valid serials in them.
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TheAndrewKnight
TheAndrewKnight
Join Date 01/2008
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Reply #4 January 11, 2008 10:22:28 AM
from GalCiv II ForumsGalCiv II Forums
I am not sure to correctly understood which version you have. Have you a gold edition (DL + DA) localized in russian?

Yes, it is. DL + DA.


If it's a new copy published by Snowball, contact support@stardock.com. Those ones should have valid serials in them.

Yes, it is a new copy by Snowball. But actually, they don't contain YOUR serial numbers. They have some code, and I had to send it to Snowball and only then got serial number for registering here...
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TheAndrewKnight
TheAndrewKnight
Join Date 01/2008
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Reply #5 January 11, 2008 10:25:49 AM
from GalCiv II ForumsGalCiv II Forums
The matter is, I had an old copy by Snowball, only original, DL. I also couldn't register it, but I was able to create a character with that serial number. This new copy doesn't work at all.
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TheAndrewKnight
kryo
Join Date 05/2003
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Reply #6 January 11, 2008 10:36:59 AM
from GalCiv II ForumsGalCiv II Forums
If you got the code direct from Snowball, then it should DEFINITELY work. Contact support@stardock.com and they should be able to sort you out.
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TheAndrewKnight
TheAndrewKnight
Join Date 01/2008
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Reply #7 January 11, 2008 10:47:30 AM
from GalCiv II ForumsGalCiv II Forums
I've just sent them a letter. Waiting for reply.
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