It says : (12) your game submission was rejected because the serial number does not match the serial number on the metaverse server.
I tried updating my serial number from the start screen but with no luck. I know when i installed DA i entered it but just doesnt seem to be there.

Thanks, I finally sorted it out.

i emailed support like kryo suggested above and they gave me a variety of different things to try. Not quite sure how to explain it in full and I've lost the peice of paper i had with my access. Sorry I couldnt be more help.

The one mistake I made while in the process of figuring this out was not going to the proper site. When they initially emailed me that they were looking into the problemn I didn't know we weren't going to converse simply by email. A few days after the initial one I got a second saying that it had been a couple of days and they hadn't heard from me so they assumed it had worked out for me. Rereading the initial email I found the site conection and my password to converse. After that it took a couple more days of trying different things. Don't lose faith, it will work out. I've got games that last for a month as well, not sure why people play on the tiny maps...they aren't very 'galactic'.
It helps if you give all the specific information you can in your email. Eventually I gave them the registration code I received with the game. I probably should have done that from the start.

I have the same problem, but until now Iam too busy to work on fixing it anyway

very slow tech gigantics are the way to go..


Kryo are you out taking notice of this thread?

If you are I think I might need your help.

My email to support created the docket SUK-238991 but I accidently created a second ticket with a follow up email (forgot to add the docket number to the subject).The second docket started with BAM-?????
I put a post on the second ticket to close it but it looks like the two tickets got merged together and then SUK-238991 also got closed.

I sent a slighly miffed email to attempt to reopen the ticket but have no idea if it would work..

Cheers
Bakka

Thanks mate.

I'll buy you a middie next time you're down under.
  

Cheers
Bakka

correct--standard size glass of beer.

also called a pot in different states of aust.

yep.. just an ass.. cause you asked for fosters..

Fosters gets exported out of Aust cause no one here will drink it..


  
Bakka

german beer > *

I've had no contact from support. I expect they need the programmers to look at it, but they are too busy with the new patch.

I was looking forward to Space Empires 5. But after trying the demo it didn't spark my interest as much I thought it world.

Must be getting picky as the number of gaming hours I have deminish over time


As to the ticket.. I understand what your saying, I've had to post a message against the ticket to stop it from auto closing.

At this stage I can live without posting the score to that game.. I just want to know which one of the 5 rego codes I found I should be using for all future games