I, for one, don't feel let down by Stardock at all. They seem to have been working their butts off since the product's launch to keep to GalCiv2 community informed, to deal with inevitable bugs, and to update the game. Look at what haapens with other games out there -- a big launch and then no or minimal support. Stardock gave a lot of support and updates to GalCiv, and I trust them to do the same for GalCiv2