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Reply to help game crashes at load screen in Bug Reports GalCiv2 Forums

Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006 Debug Message: Could not find a TGN Serial No. Debug Message: *********DXDiag info follows.********* System Info Time: 4/13/2007, 17:52:48 DirectX Version: DirectX 9.0c (4.09.0000.0904) Machine Name: THOMAS Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300) Languages: English (Regional Setting: English) System Manufacturer: Dell Inc.

help game crashes at load screen in Bug Reports GalCiv2 Forums

My game crashes at the screen when i click to begin the game I get to read the story and all that then click begin or what not and it crashes on me please help me don't know how to post the bug report I have a dual core machine with a x1900 radeon video card