Hollow Man

It sounds like you have the base game and expansions, so you'll need to contact support. -HM

[quote who="Sto6612" reply="100" id="3612638"] But the reply I got Stardock Customer care: "I'm not seeing any expansions for GC2 on your account. Just the base game. Unfortunately I wouldn't be able to upgrade you to the Ultimate Edition. If you had the expansions, I'd be able to though." Can't get the update [e digicons];)[/e] I would love the see the new improvements on this. Juha [/quote] Do

I admit that I was at first disappointed that Stardock did not make a point of ensuring us old SDC/Impulse customers had instant access to the patch. But giving me a free Steam key within a few days is a nice compromise. Rather than be upset, just put in a ticket, and I'm sure they'll help once they're back from the holiday. Or if you're really, REALLY impatient to play it right NOW, at only $4 on Steam via the holiday sale, that's a great deal. -HM</

It sounds like you're somehow only running the original GalCiv2, and not the executable for Arnor. Find the GC2TwilightOfTheArnor.exe file (it's in the Galactic Civilizations II - Ultimate Edition\Twilight folder) and run that. -HM

[quote who="admiralWillyWilber" reply="72" id="3610674"] Wow they created a second version of the game instead of overwriting it. That was the reason it wasn't changed. Qfolder uestion what happens if I delete the 2.04 folder, and keep the 2.20 that just says Galactic civilizations 2 2,20. I know the one that doesn't say ultimate is the patch. I'm worried if I delete the Ultimate folder it will mess up my game I have two versions of the game one is 2.042 the other is 2.20. Tw

Just wanted to let everyone reading that Stardock granted me a Steam key for Ultimate (due to me owning the GalCiv2 base game and its two expansions). I really appreciate it, and wish you guys the best during the holidays. Take care, -HM

Hey Derek, I appreciate it. I put in a support ticket yesterday since I have the separate versions, and have yet to hear back. Can someone check on this please? -HM

[quote who="Island Dog" reply="58" id="3610210"] Because that's another option if you don't want to wait for the update. [e digicons]:)[/e] [/quote] I put in a ticket...because I'm curious to see what will happen! -HM

[quote who="Island Dog" reply="56" id="3610201"] The update to your game in your Stardock account will be coming sometime this week. [/quote] Then why did The_Gear say to put in a ticket to your support system? -HM

[quote who="Hollow Man" reply="51" id="3610175"] Quoting The_Gear, reply 50 Those with the expansions or previous digital versions may contact support for assistance: https://esupport.stardock.com/index.php?/Tickets/Submit We

[quote who="The_Gear" reply="50" id="3610173"] Those with the expansions or previous digital versions may contact support for assistance: https://esupport.stardock.com/index.php?/Tickets/Submit We do not support the Gamestop app and would unfortunately not be updating that. However, if you've registered GC2 Ultimate with Stardock, we got you covered and you can contact us above for assistan

Kryo, can you please confirm this will be updated for both Ultimate and those who bought the expansions separately? -HM

Thanks Brad...and please make sure it's for both the Ultimate Edition and those of us that bought the pieces separately, -HM

I didn't even get an email. For those that got it, do you have the Ultimate Edition (I bought all the pieces separately)? -HM

Please Stardock; don't leave your fans that have been with you since GalCiv2 was first released hanging. Tell us, "We're working on it" or "You guys ARE being left behind...buy the Steam version." Ignoring us is poor customer service. They'd solve this problem easily by just giving us a Steam key. They know everyone that owns the game and expansions, so get some programmer to whip up a script that determines that, then put a Steam key for Ultimate in our account. I know...

Those ways won't get us the game through Steam through an actual Steam key, which right now appears to be the only way to get the update. Yeah, it's been on good Steam sales before, but since GalCiv2 was one of the games that continued to work well on modern computers, I never felt the need to buy it again. I have faith though that Stardock will come through for us. They know they have tons of old customers who bought the game when they were against DRM solutions

I bought this game, and all the expansions, directly from Stardock when they came out. Thus all the updates were originally done through Stardock Central or Impulse. When I login to my account at Stardock.com, I can download 1.53, 2.01 (Dark Avatar), and 2.04 (Arnor). How do I get the update since my copy isn't the packaged "Ultimate" version, or the Steam one? My game shouldn't be left behind either! -HM

Poor [link="http://en.wikipedia.org/wiki/Toby_Radloff"]Toby[/link] (first pic). There are good people and bad people in this classification. The bad ones are the sort who long ago realized they couldn't fit into normal society, so they talk loudly all the time about things few care about (to grab attention) and don't give a damn that they're annoying. The good ones are able to function positively in society, use their skills to make good cash, and make Star Wars figure collecting cool

Thanks for the disc. Now we just need some Amaray DVD keepcase cover art. :) -HM

Bruce, Take a photo of your Dark Avatar retail box and post it here, because I'm sure all of us, including Brad, would love to see it. The only way you could get Dark Avatar standalone was through Stardock directly (no retail store carried it), and it came in a paper sleeve. The only boxed version of Dark Avatar is in GalCiv2 Gold, which includes GalCiv2 Dread Lords and Dark Avatar. This is the only way you could get Dark Avatar in a store. As I said, standalone you could on

I'm not aware of any, but you never know, thus my disclaimer type wording. :) And I believe someone around here figured out a workaround to at least get the other campaigns running within Twilight. If you poke around the forums a bit, you'll find the thread. -HM

What you've stated is accurate. Currently you cannot play the old campaigns via Twilight. And the graphics have not been updated for the earlier games. -HM

Newbyl, the Turn button turns green if you have no ships left to move. If it's not green, that means you can cycle through all the ships that have movement left via the Find button. -HM

You can run the Launcher Widget, which has access to the Editors, by running (default location): C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\TALaunch.exe All of the Editor tools are located here (default location): C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Tools And are called: GC2MapEditor.exe GC2ScenarioEditor.exe GC2CampaignEditor.exe GC2TechTreeEditor.exe GC2ShipComponentEditor.exe GC2ImprovementEditor.e

They apparently didn't quite understand that you didn't get a serial number emailed to you. Just be to the point about that (don't mention anything about not receiving a disc in the mail), explaining how the serial number lookup indicates that "no serial is required", and they will help. And I'm sure if you become frustrated to the point of giving up, Stardock will refund you. You can do what you want, but it seems that calling your credit card company, claiming fraud, is just going t