MegaMike

MegaMike

Joined Member # 661665
0 Posts 9 Replies 64 Reputation

Could stardock change my GalCiv2 account over to the one i created for DA? Would that fix this? Yes, that's what would need to be done. Since you already have a support ticket, just reply to it requesting a merge (specify both emails involved) if you haven't already. Well.. I have updated the ticket. But from their original auto response email they don't work weekends - so i guess i'm SOL for this wee

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does SDC "search" for something on my drive to prove i have it installed before showing me DA as an option? No, this is based on having a GC2 serial registered to the same account, AFAIK. Then it seems that's where the problem is - my GC2 was registered under one email account, but i registered (tonight) for purchasing DA under another. However, Nakor said he found my order info for DA.. so if there's proo

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MegaMike, DA requires GalCivII be installed and available. It's an expansion, not the standalone game. The Galactic Civilizations II - Gold Edition includes both Dread Lords (the base game) and Dark Avatar (the expansion). I see your order records for DA and the original GalCiv1, but not GalCivII. At least not under this email address. Further question here - does SDC "search" for something on my drive to prove i have it installed befo

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K.. did some more checking and found the following: SDC under the register option shows the CORRECT key i have installed for GalCiv2 - Dread Lords. I bought this Retail.. not online. However, if i try to select "Update", it tells me the email address is wrong. I tried the other email address i have: [email protected] Now it tells me it "Fails to update account" if i try to select "Update". Leaving [email protected], i select the option: Lookup Ser

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Well.. same deal here.. bought it online (chose the download and CD option), paid my money, got an email with link for SDC and a serial number.. but no download. Registered the DA addon in SDC, but it still does not show up on the list for download. Sorry i didnt see this thread before i bought - i would have waited on the stores.. this is depressing. Bought this today with the hope of having it for the weekend to play. Raised the ticket with stardock support.. Ticket#ZDG-747145

36 Replies 21,910 Views