MeliBee

MeliBee

Joined Member # 3012111
2 Posts 25 Replies 985 Reputation

Hey all, We are currently experiencing some difficulty with Impulse. It is a known issue and we are working on it right now. Please stand by, thank you for your patience! If you are having trouble downloading Impulse from the web installer, grab the full installer from here and you should get a better result: http://www.impulsedriven.com/impulse_setup_full.exe

2 Replies 2,400 Views

Hey all, We are currently experiencing some difficulty with Impulse. It is a known issue and we are working on it right now. Please stand by, thank you for your patience! If you are having trouble downloading Impulse from the web installer, grab the full installer from here and you should get a better result: http://www.impulsedriven.com/impulse_setup_full.exe

5 Replies 9,398 Views

Just confirmed: the first batch of preorders went out today! They are shipping them out in order from first preorder placed to last preorder placed, which seems fair. Orders that were placed more recently will come after that. In our past experience, they can get through the orders pretty fast once they get going. They will pick up where they left off on Tuesday, since Monday is a holiday. Thank you for your patience and have a great holiday weekend!

51 Replies 82,701 Views

The CDs are done! We're looking at a little over 2000 orders for the US and about 800 orders Internationally. Our shipping partner has everyone's information, so now we're just waiting to hear confirmation from them that the packing and shipping process has begun. I hope this doesn't take as long as Sins took since we had something like 5000 Sins boxes that needed to go out from preorders alone; then we were sending them like 200ish more orders per day after that first big batch of or

51 Replies 82,701 Views

Yes, US orders will go USPS Priority Mail, which takes 3-5 business days to most locations. International orders will go USPS First Class International mail, which takes 1-3 weeks to most locations. I'll try to get info about what the package will look like once they begin shipping.

51 Replies 82,701 Views

Everyone at Stardock is happy to get the final release of Twilight of the Arnor out for download today, but what about the customers who ordered CDs, you say? We're not forgetting about you! The company we partner with to create, package, and ship the CDs are beginning the production process as I type this. It's going to take some time for them to chug out the thousands of CDs we have ordered. We are looking at about 2 weeks before

51 Replies 82,701 Views