FriendlyDave

FriendlyDave

Joined Member # 2851278
1 Posts 3 Replies 36 Reputation

Hello again Kryo, Well, having lost my temper earlier I have now been properly rewarded. The mistake was mine all along. I must have transposed two letters of the registration number. I had one final try, and it worked perfectly. I have written groveling apologies to support .... Cheers, Dave

6 Replies 1,861 Views

Hello Kryo. My mistake - the serial number was 28 characters long, not 30. I seem to have gone partly blind as a result of typing it into a registration form a couple of dozen times. I contacted Stardock support as you suggested. They told me to contact Paradox Interactive. I contacted Paradox Interactive. No reply, other than an automated response. Their site is quite interesting, though. There are complaints from several countries there - apparently Stardock's foreig

6 Replies 1,861 Views

Hello Kryo. Thanks for the reply. The error message is: "Error 4: Invalid Serial Number" ..and the serial number I'm using (which is on CD 2, not the jewel box. There is nothing on the box), is an unformatted string of mixed alphanumerics, 30 characters in length. The first four digits are "4E10". Cheers, Dave

6 Replies 1,861 Views

Sorry to send a registration problem to the bug report area, but I didn't know where else to send it. This is my first visit to the site. I have just purchased a new-and-sealed copy of GalCiv II on eBay, and I am having a problem registering it. This copy of GalCiv II is from Paradox Interactive. The registration area has a special entry for Paradox registrations - but my copy does NOT start with the three-digit Collector's Code mentioned in the registration area. I've

6 Replies 1,861 Views